Head of Workplace Services & Operations

Aquarian; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

Aquarian Holdings is seeking an Office Services Manager to join the Workplace Services team in New York City, reporting to the Director, Workplace Services – Headquarters. The role oversees floor support, pantry and conference room operations, mail and document services, and office readiness.

You will lead a proactive Office Services Coordinator program, manage budgets and vendors, coordinate onboarding/offboarding, and collaborate with HR, IT, Security, and external partners to deliver seamless

Qualifications

• Bachelor's degree preferred.
• 6-8+ years in office services or related functions.
• Experience leading floor coordinators and vendor operations.
• Excellent communication and organizational skills.

Responsibilities

• Lead all aspects of the Office Services teams, including hiring, staff development, coordination, scheduling, coaching, and performance management.
• Develop and lead a proactive, relationship-driven Office Services Coordinator program.
• Establish mechanisms to track and resolve employee workplace requests to completion.
• Manage pantry operations, vendor management, inventory, and waste controls.
• Oversee conference room operations, scheduling, and tech issue escalation.
• Coordinate mail, packages, copy, print, and office supply services.
• Coordinate onboarding/offboarding logistics and cross-functional coordination.
• Partner with Building Services, HR, IT, Security, and vendors to ensure seamless operations.

Skills

Office operations

Staff development

Vendor management

Relationship-driven service

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Aquarian Holdings is seeking an Office Services Manager to join the Workplace Services team in New York City, reporting to the Director, Workplace Services – Headquarters. The role oversees floor support, pantry and conference room operations, mail and document services, and office readiness.

You will lead a proactive Office Services Coordinator program, manage budgets and vendors, coordinate onboarding/offboarding, and collaborate with HR, IT, Security, and external partners to deliver seamless