OFFICE SERVICES SUPERVISOR (GENERAL)

Employment Development Department; California (MO); On-site; USD 41,939 - 52,574; Full time

Job summary

A California state agency is seeking an experienced Office Services Supervisor I to oversee daily mailroom operations in Sacramento. The role includes supervising staff, managing mail logistics, and ensuring high-quality service. Ideal candidates will have strong organizational, written, and verbal communication skills. This is a permanent, full-time position offering a salary range of $3,758.00 to $4,711.00, with work hours from 7:30 am to 4:30 pm, Monday to Friday.

Qualifications

• Strong organizational and written and verbal communication abilities are required.

Responsibilities

• Supervise daily mailroom operations and ensure secure handling of mail and packages.
• Oversee receipt and dispatch of mail, manage package deliveries.
• Monitor mailroom staff performance and provide training.
• Maintain mail logs and verify delivery records.

Skills

Organizational abilities

Written communication

Verbal communication

Job description

Overview

The Employment Development Department (EDD) is seeking an Office Services Supervisor I in the Document Management Division. This is a permanent, full‑time position located in Sacramento, CA, with in‑office telework requirements. Work hours are 7:30am–4:30pm, Monday–Friday.

Responsibilities

Supervise daily mailroom operations and ensure the secure handling of all incoming and outgoing mail and packages. Responsibilities include:

• Overseeing receipt, sorting, coding, distribution, and dispatch of mail; managing package deliveries; and ensuring timely and accurate processing in compliance with departmental policies and postal regulations.
• Monitoring mailroom staff performance, assigning duties, providing training, and ensuring quality control of services.
• Maintaining mail logs, verifying delivery records, and ensuring proper use of tracking systems and databases.
• Coordinating courier services, addressing customer inquiries, verifying vendor invoices for accuracy, and submitting them for payment.

The role supports departmental needs and provides high‑quality customer service to internal and external stakeholders. Strong organizational and written and verbal communication abilities are required.

Position Details

• Job Code #: JC-490704
• Position #(s): 280-345-1141-001
• Working Title: Office Services Supervisor I
• Classification: OFFICE SERVICES SUPERVISOR (GENERAL)
• Salary: $3,758.00 – $4,711.00 A
• Number of Positions: 1
• Work Location: Sacramento County
• Telework: In Office
• Job Type: Permanent, Full Time
• Work Shift: 7:30am–4:30pm
• Work Week: Monday–Friday

Department Information

The EDD is one of the largest State departments with hundreds of service locations. We connect job seekers and employers to build California’s economy and invite qualified candidates to join our team.

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov. Please only submit one application. If you cannot apply electronically, follow the instructions to mail a completed STD Form 678 and application package to the address provided in the posting.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date to be considered. Final Filing Date: 9/12/2025.

Who May Apply, How to Apply, and required documents are described in the posting. Applicants requiring reasonable accommodations for the hiring interview process should request them during scheduling. See the posting for details.

Qualifications  |  Benefits

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Administrative
• Industries: Government Administration

EEO statements and protections apply. The State of California is an equal opportunity employer. This description includes the essential functions of the role and the expectations for successful performance.