Office Services Pro: Repro, Mail & Support

RRD Company; Boulder (CO); Presencial; USD 29.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) match

Life insurance

Parental leave

Tuition assistance

Employer discounts

Descripción de la vacante

RRD is hiring for an Office Services Specialist in Boulder. The role focuses on reprographics, mail handling and intake tasks within a fast-paced environment.

You will use logs, fill out tickets, and ensure timely delivery of all work while communicating with clients and supervisors to manage deadlines. Qualifications include a high school diploma and at least 1 year in office services, with strong customer service and communication skills.

Formación

• High school diploma or equivalent.
• Minimum 1 year office services experience in legal, banking or large corporate environment.
• Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
• Familiar with general back office procedures to meet and maintain client satisfaction.
• Proven customer service skills are required to create, maintain and enhance relationships.
• Good written and verbal communication skills, including professional telephone and email etiquette.
• Attention to detail with good organizational skills.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Ability to handle sensitive and/or confidential documents and information.
• Able to make independent decisions that conform to business needs and policy.
• Good problem-solving skills, with the ability to escalate when needed.
• Must work well in a team environment.
• Interact effectively with multi-functional and diverse backgrounds.
• Ability to work in a fast-paced environment.
• Self-motivated with positive can-do attitude.

Responsabilidades

• Use logs for all office services work.
• Ensure job tickets are properly filled out before starting work.
• Perform reprographics, mail and intake functions.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on issues.
• Meet contracted deadlines for accepting, completing and delivering work.
• Troubleshoot basic equipment problems.
• Lift up to 50 lbs regularly.
• Prioritize workflow.
• Perform quality assurance on own and others' work.
• Load machines with paper, toner, and supplies.
• Answer calls, emails, and place service calls as needed.
• Interact with clients in person, by phone or electronically.
• Adhere to company and client site policies.
• Use equipment and supplies cost-effectively.

Conocimientos

Customer service

Communication

Attention to detail

Deadline-driven

Team player

Educación

High school diploma or equivalent

Herramientas

Mail equipment

Phone system

Email system

Reprographics equipment

Descripción del empleo

RRD is hiring for an Office Services Specialist in Boulder. The role focuses on reprographics, mail handling and intake tasks within a fast-paced environment.

You will use logs, fill out tickets, and ensure timely delivery of all work while communicating with clients and supervisors to manage deadlines. Qualifications include a high school diploma and at least 1 year in office services, with strong customer service and communication skills.