Office Services Lead & Administrative Operations

WellCare of Kentucky; Louisville (KY); Presencial; USD 32 000 - 55 000; Tempo integral

Resumo da oferta

Centene in Louisville, KY is seeking an Office Services Lead to coordinate office services and support across the organization, acting as the lead for overflow projects.

This full-time in-office role requires a high school diploma and at least 3 years of related experience, with strong PC skills and the ability to handle confidential information. You will train staff, manage shipping, and oversee office equipment, with a daytime schedule 8 to 5, Monday to Friday.

Qualificações

• Requires a high school diploma with at least 3 years of experience in a related area.
• Familiar with a variety of the field’s concepts, practices, and procedures.
• Basic knowledge of equipment troubleshooting.

Responsabilidades

• Lead special projects as assigned by the Office Services Manager.
• Primary contact in absence of Office Services Manager.
• Handle requests via phone, email or walk in taking action to resolve issues for all locations.
• Escalate customer concerns to management when appropriate.
• Orders shipping and copier supplies for all locations.
• Conduct administrative duties and maintenance on shipping website ensuring accuracy of active accounts and users’ logins. Oversee maintenance of all office equipment, printers and copiers.
• Train department employees in daily job responsibilities, Demonstrate the ability to handle confidential information with integrity and discretion.
• May be required to be able to bend, crawl and lift up to 30 lbs on a frequent basis for multiple office locations.
• Working knowledge of personal computers and associated business software.
• Ability to operate postage meter and track all expenditures associated with the postage machine.
• Capable of operating mechanical equipment with proper safety guidelines and operating procedures.

Conhecimentos

PC skills

Confidential handling

Customer service

Communication

Formação académica

High school diploma

Ferramentas

Office equipment

Postage meter

Shipping website

Descrição da oferta de emprego

Centene in Louisville, KY is seeking an Office Services Lead to coordinate office services and support across the organization, acting as the lead for overflow projects.

This full-time in-office role requires a high school diploma and at least 3 years of related experience, with strong PC skills and the ability to handle confidential information. You will train staff, manage shipping, and oversee office equipment, with a daytime schedule 8 to 5, Monday to Friday.