Senior Office Services Coordinator

WellCare of Kentucky; Louisville (KY); On-site; USD 32,000 - 55,000; Full time

Job summary

Centene in Louisville, KY is seeking an Office Services Lead to coordinate office services and support across the organization, acting as the lead for overflow projects.

This full-time in-office role requires a high school diploma and at least 3 years of related experience, with strong PC skills and the ability to handle confidential information. You will train staff, manage shipping, and oversee office equipment, with a daytime schedule 8 to 5, Monday to Friday.

Qualifications

• Requires a high school diploma with at least 3 years of experience in a related area.
• Familiar with a variety of the field’s concepts, practices, and procedures.
• Basic knowledge of equipment troubleshooting.

Responsibilities

• Lead special projects as assigned by the Office Services Manager.
• Primary contact in absence of Office Services Manager.
• Handle requests via phone, email or walk in taking action to resolve issues for all locations.
• Escalate customer concerns to management when appropriate.
• Orders shipping and copier supplies for all locations.
• Conduct administrative duties and maintenance on shipping website ensuring accuracy of active accounts and users’ logins. Oversee maintenance of all office equipment, printers and copiers.
• Train department employees in daily job responsibilities, Demonstrate the ability to handle confidential information with integrity and discretion.
• May be required to be able to bend, crawl and lift up to 30 lbs on a frequent basis for multiple office locations.
• Working knowledge of personal computers and associated business software.
• Ability to operate postage meter and track all expenditures associated with the postage machine.
• Capable of operating mechanical equipment with proper safety guidelines and operating procedures.

Skills

PC skills

Confidential handling

Customer service

Communication

Education

High school diploma

Tools

Office equipment

Postage meter

Shipping website

Job description

Position Purpose:

Lead the coordination of the office services activities and support services while providing administrative support to the entire corporation. Coordinate the day-to-day work function of Office Services, acting as lead person to include the overflow from Office Services Manager special projects.

Key Details

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

This is a full-time, in-office role located in Louisville, Kentucky. The schedule is Monday through Friday, 8:00 AM to 5:00 PM. EST.

• Responsible for leading special projects as assigned by the Office Services Manager.
• Primary contact in absence of Office Services Manager.
• Handle requests via phone, email or walk in taking action to resolve issues for all locations.
• Escalate customer concerns to management when appropriate.
• Orders shipping and copier supplies for all locations.
• Conduct administrative duties and maintenance on shipping website ensuring accuracy of active accounts and users’ logins. Oversee maintenance of all office equipment, printers and copiers.
• Train department employees in daily job responsibilities, Demonstrate the ability to handle confidential information with integrity and discretion.
• May be required to be able to bend, crawl and lift up to 30 lbs on a frequent basis for multiple office locations.
• Working knowledge of personal computers and associated business software.
• Ability to operate postage meter and track all expenditures associated with the postage machine.
• Capable of operating mechanical equipment with proper safety guidelines and operating procedures.

Education/Experience:

Requires a high school diploma with at least 3 years of experience in a related area. Familiar with a variety of the field’s concepts, practices, and procedures. Basic knowledge of equipment troubleshooting. Pay Range: $23.23 - $39.61 per hour

About Centene

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day.

You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Centene offers a comprehensive benefits package including:

• competitive pay
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• flexible approach to work with remote, hybrid, field or office work schedules

Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.