Office Services Floater — Repro & Mail Specialist

SmartRecruiters, Inc.; Santa Monica (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Life insurance

Parental leave

Tuition assistance

Job summary

RRD is seeking an Office Services Associate Floater to provide daily back-office support, including reprographics, mail, and intake functions for various accounts. The role requires adaptability to rotating accounts and a Monday–Friday schedule.

Responsibilities include ensuring proper job tickets, meeting deadlines, and maintaining client satisfaction through strong communication and teamwork. Requires a high school diploma and at least 1 year of office services experience.

Qualifications

• Minimum 1 year office services experience in a professional environment.
• Skilled with mail, phone, email, reprographics and mail equipment.
• Familiar with back-office procedures to meet client expectations.
• Proven customer service skills to build client relationships.
• Strong written and verbal communication with professional etiquette.

Responsibilities

• Utilize logs for all office services tasks.
• Fill out job tickets accurately before starting work.
• Perform reprographics, mail, and intake duties per procedures.
• Follow job sequences and deadlines; communicate issues to supervisor.
• Meet contracted deadlines and provide quality assurance of own work.

Skills

Office services experience

Customer service

Communication skills

Multitasking

Team player

Education

High school diploma or equivalent

Tools

Mail equipment

Reprographics

Phone systems

Email handling

Job description

RRD is seeking an Office Services Associate Floater to provide daily back-office support, including reprographics, mail, and intake functions for various accounts. The role requires adaptability to rotating accounts and a Monday–Friday schedule.

Responsibilities include ensuring proper job tickets, meeting deadlines, and maintaining client satisfaction through strong communication and teamwork. Requires a high school diploma and at least 1 year of office services experience.