Office & Resident Services Coordinator

RHF Management, Inc.; Indianapolis (IN); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Paid time off and holidays

Retirement savings plan

Employee assistance and more

Term life and Voluntary supplemental

Job summary

RHF Management, Inc. in Indianapolis, IN is seeking an Office Assistant for Crooked Creek Tower, a 166-unit RHF affordable housing facility.

The role supports residents, staff, and external agencies with clerical and administrative duties in a fast-paced, service-oriented environment. Key responsibilities include file management, data entry, correspondence, phone handling, annual recertifications, applicant coordination, maintenance coordination, and general office projects.

Qualifications

• High School Diploma or equivalent is required.
• Experience in an office environment preferred, with knowledge of general office procedures and filing systems.

Responsibilities

• Document & File Management: Organize and file documentation in a systematic and easily accessible manner.
• Data Entry: Enter and update resident information and property data, ensuring accuracy and timeliness.
• Correspondence Management: Assist with written communication for residents, other staff, and outside agencies, including vendors and partners.
• Phone Management: Answer incoming calls, address inquiries, take detailed messages, and direct calls to appropriate staff as necessary.
• Annual Recertifications: Schedule recertification appointments with residents, gather required documentation, and update records.
• Applicant Coordination: Contact prospective residents to schedule interviews, manage the property waiting list, and update application records.
• Maintenance Coordination: Receive and process maintenance work orders, create service requests, and ensure timely communication with maintenance staff.
• Office Projects: Plan and complete organizational projects to improve office efficiency and record-keeping.
• General Support: Provide support to the Manager and Assistant Manager, completing other administrative tasks as assigned.
• Event Preparation: Assist with the preparation of meetings, events, or resident activities as needed.

Skills

Communication

Organizational Skills

Initiative & Adaptability

Interpersonal Skills

Education

High School Diploma

Tools

Excel

Word

Job description

RHF Management, Inc. in Indianapolis, IN is seeking an Office Assistant for Crooked Creek Tower, a 166-unit RHF affordable housing facility.

The role supports residents, staff, and external agencies with clerical and administrative duties in a fast-paced, service-oriented environment. Key responsibilities include file management, data entry, correspondence, phone handling, annual recertifications, applicant coordination, maintenance coordination, and general office projects.