Resident Services Coordinator: Wellness Advocate & Liaison

RHF Management, Inc.; Indianapolis (IN); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Paid time off and holidays

Retirement savings plan

Employee assistance and more

Term life and Voluntary supplemental

Job summary

The Service Coordinator at RHF Management, Inc. supports residents' well-being by identifying needs and coordinating services. This full-time role is split between University Center and Villa at Sacred Heart in Indianapolis, IN, with 50-unit communities.

You will build relationships with local providers, develop health and wellness programs, advocate for residents, monitor referrals, and maintain records. The position is non-exempt with potential overtime in line with federal and state law.

Qualifications

• Strong understanding of available supportive services and community resources for older adults.
• Advocacy and problem-solving to address residents' needs.
• Commitment to ethical standards and client confidentiality.
• Ability to collaborate with residents, staff, community partners, and service providers.
• Ability to work independently with minimal supervision.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Provide comprehensive service coordination to enhance residents' quality of life and independence.
• Establish and maintain connections with local service providers for health, wellness, and social resources.
• Develop and sustain health and wellness programs tailored to residents.
• Maintain a directory of community resources and monitor referrals.
• Advocate for residents and liaise with community services as needed.
• Foster relationships with community agencies and service providers.
• Communicate effectively between residents and providers.
• Collaborate with management and other departments to deliver social services.
• Provide crisis information, referrals, and support when needed.
• Document resident interactions and maintain accurate records.
• Perform additional duties to support RHF's mission.

Skills

Supportive Services Expertise

Advocacy & Problem-Solving

Ethical Standards

Collaboration

Independent Work

Communication

Time Management

Technical Proficiency

Education

Bachelor’s degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field

Experience working with diverse groups of seniors and disabled individuals

Tools

MS Office Suite

Job description

The Service Coordinator at RHF Management, Inc. supports residents' well-being by identifying needs and coordinating services. This full-time role is split between University Center and Villa at Sacred Heart in Indianapolis, IN, with 50-unit communities.

You will build relationships with local providers, develop health and wellness programs, advocate for residents, monitor referrals, and maintain records. The position is non-exempt with potential overtime in line with federal and state law.