Office Receptionist

Cross Insurance; Laconia (NH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

Cross Insurance in Laconia, NH seeks an organized administrative assistant to greet walk-ins and staff, direct inquiries, and manage routine clerical tasks. You will answer calls, process mail, and handle copying needs while supporting various departments in the local office.

The role requires strong verbal and written communication, computer proficiency, and familiarity with agency systems. This on-site position offers a comprehensive benefits package and a steady workflow.

Qualifications

• Must be organized, with demonstrated skills for effective verbal and written communication.
• Should be familiar with and should have a good understanding of the agency system.
• Must be computer savvy.

Responsibilities

• Greet walk-in clients and company personnel, directing them to the appropriate department or employee.
• Answer phone, receive faxes and process mail.
• Responsible for copying functions and copier maintenance requests.
• Distribute material to the correct parties.
• Provide assistance as needed for clerical tasks, such as setting up permanent files, etc.
• Support the needs of the Laconia office departments.

Skills

Communication skills

Organizational skills

Clerical tasks

Tools

Microsoft Word

Microsoft Excel

Job description

The Cross Family of Agencies welcomes you. We need your talent and expertise.A. SUMMARYProvides assistance and administrative support for all areas of the agency.B. POSITION FUNCTIONSGreets walk-in clients and company personnel, directing them to the appropriate department or employee.Answers phone and receives faxes and processes mailResponsible for copying functions and communicating copier maintenance requests.Programs and communicates to affected employees all new material for form letters, within 48 hours of receipt.Distributes material to the correct parties.Provide assistance as needed/requested for clerical tasks, such as setting up permanent files, etc.Performs other functions as assigned by management.Supports needs of the Laconia office departments.C. KNOWLEDGE, SKILLS AND ABILITIESMust be organized, with demonstrated skills for effective verbal and written communication. Should be familiar with and should have a good understanding of the agency system. Must be computer savvy.D. OTHER REQUIREMENTSAbility to use personal computer and have proficiency in various software programs, including but not limited to Microsoft Word and Excel.E. WORKING CONDITIONSFast-paced multi-tasking environment.F. GENERALThis job description is intended to describe the level of work required of the person performing the job.Essential functions are outlined; other duties may be assigned as needs arise or as required to support the agency’s essential functions.This description is not intended as a contract and is subject to unilateral change and revision by management.Any written contractual agreements will supersede this job description.All requirements may be modified to reasonably accommodate physically or mentally challenged employeesCompensation: The base salary range for this role is $18–$22 hourly. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.