Office Operations Manager

USI Insurance Services; Indianapolis (IN); Presencial; USD 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Dental benefits

Vision benefits

401(k)

FSA/HSA

Disability (short/long-term)

Life insurance

Paid time off

Paid family leave

Paid holidays

Descripción de la vacante

USI Insurance Services in Indianapolis is seeking an Office Administration Manager to oversee Reception, Mail Room, and administrative staff. You will lead the office services team, manage timecards, recruit and train, and liaise with building management to maintain facilities and workflow.

This role requires strong customer service, attention to detail, and the ability to handle stress and change. You will coordinate events, manage supplier relationships, and ensure efficient operations across

Formación

• 2+ years of administration management experience.
• Strong customer service orientation and a customer-first mindset.
• Ability to work independently with minimal daily direction.
• Attention to detail and ability to understand complex systems.

Responsabilidades

• Manage all office administration functions including reception, mailroom, CRM, supplies, and front-end scanning.
• Oversee office service team; review timecards, handle performance, recruitment, and training.
• Coordinate with building management on maintenance, mail delivery, and workflow.
• Set priorities and manage workflow to ensure efficient processes.
• Plan and support office events (Holiday party, Summit Awards, USI Gives Back).
• Serve as escalation point for client issues and vendor liaison for office systems.

Conocimientos

Administration management

Customer service

Independent work

Detail oriented

Communication

Microsoft Office

Herramientas

CRM

Descripción del empleo

USI Insurance Services in Indianapolis is seeking an Office Administration Manager to oversee Reception, Mail Room, and administrative staff. You will lead the office services team, manage timecards, recruit and train, and liaise with building management to maintain facilities and workflow.

This role requires strong customer service, attention to detail, and the ability to handle stress and change. You will coordinate events, manage supplier relationships, and ensure efficient operations across