Office Operations & Facilities Manager

USI Insurance Services; Denver (CO); On-site; USD 60,000 - 90,000; Full time

Job summary

USI Insurance Services is seeking an experienced Office Administrator/Administration Manager in Denver. You will oversee reception, mail, CRM, and supplies; manage the service team and partner with building management and vendors to ensure efficient office operations.

This role requires 2+ years in administration management, strong communication skills, and proficiency with Microsoft Office. The position offers a competitive benefits package and a pathway to professional growth.

Qualifications

• 2+ years of administration management experience.
• Strong customer service and a customer-first attitude.
• Ability to work independently with minimal daily direction.
• Attention to detail and ability to grasp complex systems.
• Ability to learn new concepts quickly.
• Proficiency with email and Microsoft Office applications.
• Excellent communication and interpersonal skills.
• Ability to work with all levels of employees, management, vendors, and external agencies.
• Familiarity with printers/computers/copiers/fax/phone systems.

Responsibilities

• Oversee all office administration functions including reception, mailroom, CRM, and supplies.
• Lead the office service team with timecards, performance, recruitment, and training.
• Serve as primary contact for building management and vendor relationships.
• Set priorities and manage workflow for efficient processes.
• Coordinate office events and relocation projects when needed.
• Maintain iOffice software and communicate changes as required.
• Ensure timely processing of mail, printing, and fulfilment requests.
• Manage onsite and offsite file storage and office furniture needs.

Skills

Administration management

Customer service

Attention to detail

Effective communication

Tools

Microsoft Office

Phone system

Printer systems

Copier systems

Job description

USI Insurance Services is seeking an experienced Office Administrator/Administration Manager in Denver. You will oversee reception, mail, CRM, and supplies; manage the service team and partner with building management and vendors to ensure efficient office operations.

This role requires 2+ years in administration management, strong communication skills, and proficiency with Microsoft Office. The position offers a competitive benefits package and a pathway to professional growth.