Office Operations & Mail Services Specialist

SPS; Lowell (MA); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

We Recognize Talent

Paid Time Off

Job summary

SPS is seeking a Client Services Associate in Lowell, MA to support daily office operations, including mail handling, print services and workplace coordination. You will help ensure deliveries, supplies, and spaces are ready to keep teams productive.

This hands-on role requires strong communication, the ability to work independently in a fast-paced environment, and flexibility for overtime. Compensation ranges from $19.50 to $21.50 per hour.

Qualifications

• High school diploma or equivalent required.
• 2+ years of relevant experience preferred.
• Experience with handheld scanners, pallet jacks, or carts preferred.
• Ability to work assigned hours, including occasional overtime.
• Familiarity with shipping/receiving processes preferred.

Responsibilities

• Mail & Shipping Operations: Receive, sort, and distribute inbound mail and packages; process outgoing shipments; track deliveries; respond to inquiries.
• Print & Office Support: Fulfill basic print requests; assist copier equipment maintenance.
• Workplace & Inventory Support: Monitor and replenish supplies; maintain clean mail areas; assist with meeting room setups and moves.
• Operational Support: Communicate with employees about deliveries; cross-train across mailroom functions; follow safety and procedures.

Skills

Communication

Customer service

Independent work

Microsoft Office

Organization

Shipping/receiving

Adaptability

Education

High school diploma

Tools

Handheld scanners

Pallet jacks

Carts

Job description

SPS is seeking a Client Services Associate in Lowell, MA to support daily office operations, including mail handling, print services and workplace coordination. You will help ensure deliveries, supplies, and spaces are ready to keep teams productive.

This hands-on role requires strong communication, the ability to work independently in a fast-paced environment, and flexibility for overtime. Compensation ranges from $19.50 to $21.50 per hour.