Office Operations & Mail Specialist

Spsnorthamerica; Lowell (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Recognition programs

Paid Time Off

Bonuses

Comprehensive benefits

Job summary

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. In Lowell, Massachusetts, the Client Services Associate role supports daily office operations through mail handling, print services, and workplace coordination to keep teams productive.

The role emphasizes accurate mail distribution, timely processing of requests, and well-managed workspaces to ensure a reliable environment. Schedule is Monday–Friday, 8:00 AM – 5:00 PM.

Qualifications

• Strong communication and customer service skills are essential.
• Ability to work independently and stay organized is required.
• Familiarity with shipping/receiving processes is preferred.
• Comfort using basic office systems and Microsoft Office is expected.
• Hands-on, reliable and adaptable in a dynamic environment is valued.

Responsibilities

• Receive, sort, and distribute inbound mail and packages.
• Process outgoing shipments using postage and shipping systems.
• Track deliveries and maintain accurate records using scanning tools and tracking systems.
• Respond to inquiries related to mail and package status.
• Provide light support for copier equipment and basic print requests.
• Monitor and replenish paper and office supplies in copy/mail areas.
• Maintain clean, organized mailrooms and service areas.
• Assist with meeting room setups, office moves, and workplace support tasks.

Skills

Strong communication and customer

Independent & organized

Shipping/receiving processes

Microsoft Office

Adaptable in dynamic environment

Education

High school diploma or equivalent

Tools

Handheld scanners

Pallet jacks

Carts

Job description

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. In Lowell, Massachusetts, the Client Services Associate role supports daily office operations through mail handling, print services, and workplace coordination to keep teams productive.

The role emphasizes accurate mail distribution, timely processing of requests, and well-managed workspaces to ensure a reliable environment. Schedule is Monday–Friday, 8:00 AM – 5:00 PM.