Office & Operations Leader — Growth, Billing & HR

Right at Home Hilton Head/Savannah; Palm Desert (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonuses tied to hours, retention, and;

Mileage reimbursement

Growth opportunities

Flexibility in scheduling

Job summary

Right at Home Coachella Valley is seeking an experienced and highly motivated Office Manager and Assistant Business Ops Manager to lead our team and drive results. You will oversee billing, payroll, HR, and operations, ensuring compliance and accountability.

This role requires 3+ years in similar roles, a Bachelor's degree or equivalent, proficiency with reservation software and Microsoft Office, and excellent communication and organizational skills; weekend/holiday shifts may be required.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum of 3 years of experience in an Office Manager/Assistant Business Ops Manager role.
• Proficiency in reservation software and Microsoft Office Suite.

Responsibilities

• Billing oversight (VA, private pay, CalOptima, long-term care).
• Payroll review and approval before processing.
• Accounts receivable follow-up.
• Budget tracking and expense monitoring.
• Office procedures and workflow improvement.
• HR paperwork and compliance.
• Recruiting process oversight.
• Rec & Retention accountability.
• Support Business Development at networking events and convert referrals into billable hours.
• Vendor management.
• Office supplies and facilities management.
• Ownership of weekly operational scorecards and corrective action.
• Assist with scheduling coverage during emergencies.
• Conduct Client Introductions: introduce clients to caregivers on rotating weekends and during the week as needed.

Skills

Communication skills

Organizational skills

Flexibility

Education

Bachelor's degree or equivalent

Tools

Reservation software

Microsoft Office Suite

Job description

Right at Home Coachella Valley is seeking an experienced and highly motivated Office Manager and Assistant Business Ops Manager to lead our team and drive results. You will oversee billing, payroll, HR, and operations, ensuring compliance and accountability.

This role requires 3+ years in similar roles, a Bachelor's degree or equivalent, proficiency with reservation software and Microsoft Office, and excellent communication and organizational skills; weekend/holiday shifts may be required.