Experienced Office and Business Operations Manager desert

Right at Home Hilton Head/Savannah; Palm Desert (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonuses tied to hours, retention, and;

Mileage reimbursement

Growth opportunities

Flexibility in scheduling

Job summary

Right at Home Coachella Valley is seeking an experienced and highly motivated Office Manager and Assistant Business Ops Manager to lead our team and drive results. You will oversee billing, payroll, HR, and operations, ensuring compliance and accountability.

This role requires 3+ years in similar roles, a Bachelor's degree or equivalent, proficiency with reservation software and Microsoft Office, and excellent communication and organizational skills; weekend/holiday shifts may be required.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum of 3 years of experience in an Office Manager/Assistant Business Ops Manager role.
• Proficiency in reservation software and Microsoft Office Suite.

Responsibilities

• Billing oversight (VA, private pay, CalOptima, long-term care).
• Payroll review and approval before processing.
• Accounts receivable follow-up.
• Budget tracking and expense monitoring.
• Office procedures and workflow improvement.
• HR paperwork and compliance.
• Recruiting process oversight.
• Rec & Retention accountability.
• Support Business Development at networking events and convert referrals into billable hours.
• Vendor management.
• Office supplies and facilities management.
• Ownership of weekly operational scorecards and corrective action.
• Assist with scheduling coverage during emergencies.
• Conduct Client Introductions: introduce clients to caregivers on rotating weekends and during the week as needed.

Skills

Communication skills

Organizational skills

Flexibility

Education

Bachelor's degree or equivalent

Tools

Reservation software

Microsoft Office Suite

Job description

Experienced Office Manager and Business Ops Assistant Manager

Job Summary:

Right at Home Coachella Valley is seeking an experienced and highly motivated Office Manager and Assistant Business Ops Manager to lead our team to achieve exceptional business results. As a key member of our management team, you will be responsible for explicit authority to manage staff performance and accountability, ensuring compliance, and driving business growth. If you have a passion for leadership, excellent communication skills, and a knack for strategic planning, we encourage you to apply.

Responsibilities:

• Billing oversight (VA, private pay, CalOptima, long-term care)
• Payroll review and approval before processing
• Accounts receivable follow-up
• Budget tracking and expense monitoring
• Office procedures and workflow improvement
• HR paperwork and compliance
• Recruiting process oversight
• Rec & Retention accountability
• Supporting Business Development at networking events and converting referrals into billable hours
• Vendor management
• Office supplies and facilities
• Ownership of weekly operational scorecards and corrective action
• Assist with scheduling coverage during emergencies
• Conduct Client Introductions: Introduce clients to caregivers on rotating weekends and during the week as needed.

Requirements:

• Education: Bachelors or equivalent.
• Experience: Minimum of 3 years of experience in an Office Manager/Assistant Business Ops Manager role.
• Computer Skills: Proficiency in using computer systems, including reservation software, and Microsoft Office Suite.
• Communication Skills: Excellent communication and interpersonal skills.
• Organizational Skills: Strong organizational abilities and attention to detail.
• Flexibility: Ability to work varied shifts, including weekends and holidays.

Compensation:

• Base Salary: Competitive base salary
• BONUSES: Bonuses tied to hours, retention, profitability, and execution
• Mileage Reimbursement: Opportunity for mileage reimbursement
• Opportunities for Growth: Significant income growth based on results

About Us:

Right at Home Coachella Valley is a locally owned and operated home care business that has an extraordinary culture. We are committed to providing exceptional care, supporting our caregivers, and helping seniors remain safe and independent at home.