Office Operations Lead (Prophet 21 Expert)

George E. Booth Co.; Louisville (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

George E. Booth Co. is seeking an organized Office Manager to oversee daily office administration and provide operational support across leadership, sales, distribution, and vendor relations.

The role requires proficient ERP experience, strong communication, and attention to detail to maintain accurate records and ensure a professional workplace. This position emphasizes coordination across departments and office logistics.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Three or more years of administrative, office management, operations, or related experience preferred.
• Strong experience using ERP software in a distribution, sales, manufacturing, service, or operational environment; Epicor Prophet 21 strongly preferred.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and Teams.
• Strong organization, time-management, communication, and customer-service skills.
• Excellent attention to detail and ability to maintain accurate records and documentation.
• Ability to prioritize competing responsibilities, adapt to changing business needs, and work independently.
• Ability to collaborate effectively across departments and handle confidential business information appropriately.

Responsibilities

• Manage daily office administration and maintain a clean, organized, and professional work environment.
• Serve as the primary contact for general office questions, requests, supplies, and administrative needs.
• Maintain office supplies, equipment, furniture, records, files, and administrative documentation.
• Coordinate office maintenance, repairs, cleaning, building access, security, visitor procedures, and facility-related needs.
• Maintain relationships with office vendors and service providers; assist with purchasing, invoices, purchase orders, expenses, and vendor records.
• Coordinate incoming and outgoing mail, deliveries, packages, correspondence, and shared office spaces.
• Provide administrative support to leadership, sales, distribution, service, purchasing, accounting, HR, and other operational teams.
• Utilize Epicor Prophet 21 to support operational documentation, order-related activity, inventory, shipping, receiving, customer, vendor, and business records as needed.
• Assist with communication and coordination among sales, warehouse/distribution, purchasing, accounting, and other departments.
• Support customer and vendor communication and help resolve administrative issues that may affect customer service or operational efficiency.
• Coordinate meetings, calendars, meeting materials, employee events, training sessions, office communications, and company activities.
• Support new-hire onboarding by coordinating workspaces, supplies, equipment, facility access, and other office logistics.
• Maintain conference rooms, breakrooms, common areas, and workplace-safety postings or documentation.
• Identify opportunities to improve office procedures, organization, communication, and overall efficiency.

Skills

Organization

Time management

Communication

Customer service

Independent work

Cross-department collaboration

Attention to detail

Discretion/confidential info

Education

High school diploma or equivalent

Associate degree preferred

Bachelor's degree preferred

Tools

Epicor Prophet 21

Microsoft Office

Teams

Outlook

Word

Excel

Job description

George E. Booth Co. is seeking an organized Office Manager to oversee daily office administration and provide operational support across leadership, sales, distribution, and vendor relations.

The role requires proficient ERP experience, strong communication, and attention to detail to maintain accurate records and ensure a professional workplace. This position emphasizes coordination across departments and office logistics.