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We are seeking a P21 Solutions Manager with deep expertise in Epicor Prophet 21 to lead system design, workflow optimization, integrations, and ongoing improvements across distribution and assembly operations.
This hands‑on leader will build a P21 team to translate complex business requirements into scalable P21 solutions, drive cross‑functional alignment, and ensure the ERP ecosystem delivers measurable business value.
Key Responsibilities
Leadership & Project Ownership
- Lead and develop the P21 team, including hiring, mentoring, and performance management.
- Establish objectives, KPIs, and drive execution across complex, cross‑functional initiatives.
- Architect scalable P21 solutions aligned with SOPs in distribution, service, procurement, assembly, and finance.
- Identify opportunities to streamline and optimize processes using P21 functionality.
- Oversee integrations with CRM, eCommerce, WMS, EDI, BI tools, and other connected systems.
Business & Technical Alignment
- Serve as the primary liaison between P21/IT teams and business units.
- Collaborate with analysts and developers to translate requirements into technical solutions.
- Lead P21 implementations, upgrades, and post‑go‑live support.
- Ensure data integrity, system performance, and compliance with internal controls.
Documentation & Governance
- Maintain technical documentation, data flows, and functional mappings.
- Track KPIs, prepare reports for leadership, and maintain accurate system records.
Qualifications
- 5+ years hands‑on P21 experience.
- Strong SQL skills and understanding of P21 data structures and integration points.
- Deep knowledge of distribution, logistics, procurement, and service operations.
- Excellent communication, documentation, and stakeholder engagement skills.
- Experience with cloud P21 transformations and AI agent tools preferred.
- Bachelor’s degree in IT/Computer Science or equivalent experience.
- Authorized to work in the U.S.
- Ability to travel up to 30% across the U.S., Canada, and Mexico.
Seniority Level
Employment Type
Job Function
- Information Technology and Manufacturing
Industries
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