Operations Analyst and Prophet 21 SME

Adastra; Michigan; On-site; USD 90,000 - 120,000; Full time

Job summary

Adastra is seeking a hands-on Prophet 21 expert to shape adoption and development of the P21 platform across the business. You will be the functional SME supporting a P21 implementation, optimizing inventory, purchasing, and order fulfillment within an industrial distribution context.

You will analyze data, develop reports, and create training materials to drive platform adoption and measurable improvements in operational performance.

Qualifications

• Strong hands-on Epicor Prophet 21 experience, with demonstrated ability to serve as a functional SME.
• Experience supporting a P21 implementation, rollout, or business transition.
• Background in industrial distribution, operations, supply chain, purchasing, or inventory management.
• Experience extracting, analyzing, and interpreting ERP data; advanced Excel skills.
• Business analysis experience, including requirements gathering, process mapping, and documentation.
• Preferred: SQL, Business Analyzer, Crystal Reports, or DynaChange experience.

Responsibilities

• Analyze inventory, purchasing, customer orders, demand, and fulfillment performance; monitor shortages and changes in demand.
• Serve as the primary SME for Epicor Prophet 21; support users with functionality, reporting, and issues.
• Gather business requirements and translate into P21 improvements: configuration, testing, and enhancements.
• Investigate inventory discrepancies, order issues, and root-cause operational problems.
• Develop P21 reports, dashboards, queries, and analytical tools to improve data quality and reporting reliability.
• Establish KPIs and dashboards for inventory availability, backorders, order accuracy, and on-time delivery.
• Create process documentation and training materials; deliver user training to drive P21 adoption.

Skills

Prophet 21 SME

ERP data analysis

Advanced Excel

Requirements gathering

Process mapping

Documentation

SQL

Crystal Reports

DynaChange

Business Analyzer

Tools

Crystal Reports

DynaChange

Business Analyzer

Job description

Join a market-leading organization that is new to Prophet 21, creating a highly visible opportunity to help shape how the platform is adopted, utilized, and developed across the business. This is a hands-on role for someone who combines strong Prophet 21 expertise with a deep understanding of distribution operations, inventory, purchasing, and order fulfillment.

What You'll Be Doing

• Analyze inventory, purchasing, customer orders, demand, and fulfillment performance, monitoring for shortages, excess inventory, and changing demand patterns
• Serve as the primary functional subject matter expert for Epicor Prophet 21, supporting users with functionality, reporting, and system-related issues
• Gather business requirements and translate operational needs into P21 system improvements, including configuration, testing, and enhancements
• Investigate inventory discrepancies, order issues, and recurring operational problems through root cause analysis
• Develop P21 reports, dashboards, queries, and analytical tools to improve data quality and reporting reliability
• Establish KPIs and operational dashboards covering inventory availability, backorders, order accuracy, and on-time delivery
• Create process documentation, training materials, and deliver user training to drive P21 adoption

What We're Looking For

• Strong hands-on Epicor Prophet 21 experience, with demonstrated ability to serve as a functional SME
• Experience supporting a P21 implementation, rollout, or business transition
• Background in industrial distribution, operations, supply chain, purchasing, or inventory management
• Experience extracting, analyzing, and interpreting ERP data; advanced Excel skills
• Business analysis experience, including requirements gathering, process mapping, and documentation
• Preferred: SQL, Business Analyzer, Crystal Reports, or DynaChange experience

Why You'll Want This Role

This is an opportunity to become a key Prophet 21 resource within a market-leading organization, helping establish the platform from the ground up and making a measurable, visible impact on operational performance and long-term system value.