Office Operations Lead – Multi-Location

Global Travel Collection; Louisville (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision insurance

FSAs

Life insurance

AD&D

Disability insurance

Paid parental leave

Paid time off

401k with company match

Employee travel discounts

LinkedIn Learning access

Job summary

Global Travel Collection, part of Internova Travel Group, seeks an on-site Office Administrator in Louisville to manage daily office operations and support local travel advisors.

You will oversee facilities, scheduling, and vendor coordination while ensuring a productive, inclusive office environment. Ideal candidates have 2+ years in office support, strong MS Office skills, and familiarity with travel industry tools.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 2+ years of experience in an office support/management role.
• Excellent customer service skills with strong verbal and written communication.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with GDS strongly recommended; willingness to become proficient.
• Good knowledge of the travel industry and tools to support staff and advisors.

Responsibilities

• Oversee day-to-day office operations and facilities to ensure a productive environment.
• Manage calendars, scheduling, and coordination of vendor visits and training sessions.
• Handle office mail, supplies, equipment, and incidentals; monitor bills and vendor invoices.
• Coordinate community and culture activities; support independent travel advisors with triage and guidance.
• Support accounting tasks like logging advisor checks and processing payments.

Skills

Customer service

Communication

MS Office

Multitasking

Education

Bachelor’s degree or equivalent experience

Tools

GDS

Job description

Global Travel Collection, part of Internova Travel Group, seeks an on-site Office Administrator in Louisville to manage daily office operations and support local travel advisors.

You will oversee facilities, scheduling, and vendor coordination while ensuring a productive, inclusive office environment. Ideal candidates have 2+ years in office support, strong MS Office skills, and familiarity with travel industry tools.