Office Operations Lead for 15+ Admin Staff

LJK INVESTIGATIONS LLC; Jacksonville (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Retirement plan

Job summary

LJK Investigations LLC in Jacksonville, Texas seeks an experienced Office Manager to oversee daily administrative operations and a 15+ person support team. You will ensure efficiency, professionalism, and adherence to company standards across the office landscape.

The role involves supervising staff, coordinating workflow, and training employees to maintain accuracy in case files, data entry, and reporting while protecting confidentiality.

Qualifications

• Previous office management or supervisory experience required.
• Experience managing a large administrative or clerical team preferred.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Ability to effectively manage multiple priorities in a fast-paced environment.
• Strong leadership and problem-solving abilities.
• Proficient computer and typing skills.
• Ability to train, motivate, and hold employees accountable.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Manage and supervise a team of 15+ secretaries and administrative support staff.
• Oversee daily office operations, workflow, scheduling, and staffing.
• Assign and prioritize work to ensure administrative tasks are completed accurately and on time.
• Monitor employee attendance, performance, productivity, and adherence to company policies.
• Train, coach, and develop administrative staff.
• Conduct employee evaluations and address performance issues when necessary.
• Ensure work product meets LJK Investigations' standards for accuracy, completeness, and professionalism.
• Oversee administrative support provided to field investigators and other company personnel.
• Assist with case file management, data entry, report preparation, documentation, and quality control.
• Ensure confidential investigative information and company records are properly handled and maintained.
• Monitor deadlines and ensure case-related administrative tasks are completed in a timely manner.
• Coordinate communication between the support office, investigators, supervisors, and company management.
• Assist with hiring, onboarding, and training of new administrative employees.
• Maintain office supplies, equipment, inventory, and general office organization.

Skills

Supervisory experience

Verbal and written communication

Organization and time management

Confidentiality and judgment

Training and staff development

Proficient computer skills

Job description

LJK Investigations LLC in Jacksonville, Texas seeks an experienced Office Manager to oversee daily administrative operations and a 15+ person support team. You will ensure efficiency, professionalism, and adherence to company standards across the office landscape.

The role involves supervising staff, coordinating workflow, and training employees to maintain accuracy in case files, data entry, and reporting while protecting confidentiality.