Office Operations Lead — Customer-Centric Ops

Linn County; Cedar Rapids (IA); On-site; USD 71,000 - 84,000; Full time

Benefits offered by this job

IPERS retirement

Wellness program

On-site fitness centers

Paid holidays

Professional development opportunities

Job summary

Linn County in Cedar Rapids, IA, seeks a detailed and experienced administrator to supervise staff and oversee daily office functions, including budget input and payroll processing.

The role requires an Associate's Degree and at least four years of administrative experience, with two years in a supervisory capacity. CDL Class C with air brakes and passenger endorsements must be obtained within 90 days of hire. This on-site position offers competitive wages and extensive onboarding.

Qualifications

• Bachelor's degree-equivalent combos allowed; four years admin experience including supervisory duties.
• Must obtain CDL Class C with air brakes and passenger endorsements within 90 days of hire.
• Equivalent combination of education and experience may be considered.
• Experience in para-transit field is preferred.

Responsibilities

• Supervises personnel, including hiring, training, performance evaluations, and disciplinary actions.
• Oversees daily office functions, ensuring efficient workflow and adherence to procedures.
• Prepares accounts payable, vendor billing, and revenue collection; submits to departments.
• Coordinates procurement of office equipment and supplies; obtains quotes or bids.
• Manages payroll data and resolves related issues.
• Addresses internal and external customer inquiries and complaints professionally.

Skills

Supervisory experience

Budgeting

Customer service

Data reporting

Education

Associate's Degree in business administration or a related field

Job description

Linn County in Cedar Rapids, IA, seeks a detailed and experienced administrator to supervise staff and oversee daily office functions, including budget input and payroll processing.

The role requires an Associate's Degree and at least four years of administrative experience, with two years in a supervisory capacity. CDL Class C with air brakes and passenger endorsements must be obtained within 90 days of hire. This on-site position offers competitive wages and extensive onboarding.