Office Operations Lead: Build Systems & Lead Team

Servpro Industries, Inc.; Hudson (WI); Presencial; USD 52 000 - 68 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid time off

401(k)

Competitive salary

Dental insurance

Resumo da oferta

SERVPRO is seeking an exceptional Office Manager to join our leadership team. This role is not a traditional administrative position; we want someone who builds systems, develops people, and helps the company operate at a high level.

You will lead the office team, collaborate across departments, oversee accounting, HR, and admin, and drive process improvements to ensure excellent service and efficient operations.

Qualificações

• 5+ years in office, operations, accounting, or customer service management.
• Strong leadership and communication skills, verbal and written.
• Proven ability to manage multiple priorities.
• Experience with Microsoft Office and business software.
• QuickBooks experience required.
• Restoration, construction, insurance, or service-industry exp preferred.
• Xactimate experience preferred, not required.

Responsabilidades

• Lead and develop the office team.
• Collaborate with production, reconstruction, sales, and leadership.
• Oversee administrative, accounting, and HR functions.
• Manage accounts receivable/payable and sub-contractor docs.
• Improve office systems and efficiency.
• Support customer service excellence and franchise growth.
• Track key performance metrics and drive accountability.
• Coordinate interdepartmental communication.

Conhecimentos

Leadership

Communication

Problem solving

Team orientation

Stress management

Multi-tasking

Empathy

Ferramentas

QuickBooks

Microsoft Office

Xactimate

Descrição da oferta de emprego

SERVPRO is seeking an exceptional Office Manager to join our leadership team. This role is not a traditional administrative position; we want someone who builds systems, develops people, and helps the company operate at a high level.

You will lead the office team, collaborate across departments, oversee accounting, HR, and admin, and drive process improvements to ensure excellent service and efficient operations.