Office Manager & Team Development Lead

Servpro-of-Marshall,-Starke,-Pulaski-&-Fulton-Countie; Plymouth (IN); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive compensation

Career progression

Professional development

Job summary

Servpro of Marshall, Starke, Pulaski, Fulton, Howard & Tipton Co. is seeking an Office Manager to lead the office team, oversee accounting and administrative functions, and ensure high levels of customer satisfaction.

You will hire, train, and motivate staff, manage financial reporting, and analyze franchise performance to drive improvements. A strong background in supervision and office operations is essential.

Qualifications

• High school diploma or GED required; an associate or bachelor’s degree is preferred.
• Experience managing and/or supervising staff is required or highly beneficial.
• At least 3 years in customer service or office-related roles.
• Excellent written and verbal communication skills needed.
• Strong organizational and planning capabilities with attention to detail.

Responsibilities

• Assist in hiring office personnel and ensure employment best practices and compliance.
• Manage training and development plans for the office team.
• Oversee performance management for the office team.
• Deliver financial reporting as needed.
• Verify and analyze franchise performance reports.
• Assist with office staffing and compensation planning.

Skills

Office management

Customer service

Communication

Organization

Attention to detail

Education

High school diploma/GED

Associate or Bachelor’s degree preferred

Job description

Servpro of Marshall, Starke, Pulaski, Fulton, Howard & Tipton Co. is seeking an Office Manager to lead the office team, oversee accounting and administrative functions, and ensure high levels of customer satisfaction.

You will hire, train, and motivate staff, manage financial reporting, and analyze franchise performance to drive improvements. A strong background in supervision and office operations is essential.