Office Manager: People, Training & Finance Lead

IICRC; Plymouth (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Marshall, Starke, Pulaski, Fulton, Howard & Tipton Co. is hiring an Office Manager to lead our office team.

You will oversee all accounting functions, administrative activities, and ensure customer satisfaction, with responsibilities in hiring, training, and performance management.

The role requires strong communication, exceptional organization, and at least 1 year of supervisory experience; a positive, proactive mindset is essential.

Qualifications

• High school diploma/GED; Associate degree or Bachelor’s degree preferred.
• At least 1 year of management and/or supervisory experience
• At least 3 years of customer service and/or office-related experience
• Excellent written and verbal communication skills
• Exceptional organization and planning capabilities, strong attention to detail

Responsibilities

• Hire office personnel and ensure employment best practices and compliance
• Manage training and development plans for office team
• Oversee performance management for office team
• Deliver financial reporting as needed
• Verify and analyze franchise performance reports
• Assist with office staffing and compensation plan as needed

Skills

Management experience

Communication

Organization and planning

Customer service

Team leadership

Education

High school diploma or GED

Associate or Bachelor’s preferred

Job description

SERVPRO of Marshall, Starke, Pulaski, Fulton, Howard & Tipton Co. is hiring an Office Manager to lead our office team.

You will oversee all accounting functions, administrative activities, and ensure customer satisfaction, with responsibilities in hiring, training, and performance management.

The role requires strong communication, exceptional organization, and at least 1 year of supervisory experience; a positive, proactive mindset is essential.