Office Operations Lead - 4.5 Day Week, Growth & Benefits

Socket.dev; Waterloo (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision coverage

Generous PTO and paid holidays

Great 401k matching

Employee referral program

Customer referral bonus program

Education assistance

4.5-day work week

Job summary

Culligan Ultrapure in the United States is seeking an Office Coordinator to manage day-to-day office operations, handle incoming customer calls, and maintain accurate data in the ERP system.

You will coordinate service appointments and delivery routes, support the General Manager in staff meetings and planning, and lead the administrative team to foster a productive, customer‑focused environment.

This role offers competitive pay and comprehensive benefits.

Qualifications

• Two-year Associate degree preferred with administration and supervisory experience.
• Experience in dispatch / routing field service technicians.
• Knowledge of managing accounts receivable and collections.
• General accounting knowledge for resolving billing issues and reducing account receivable delinquency.
• Position requires a great deal of energy and a passion for excellence with respect to treating and caring for customers.
• Active within the community

Responsibilities

• Lead day-to-day office operations and manage customer calls.
• Coordinate service appointments and delivery routes.
• Oversee accounts receivable reporting and collections.
• Support the General Manager in staff meetings and strategic planning.
• Provide leadership, coaching, and support to the administrative team.

Skills

Customer service

Administrative experience

Supervisory experience

Accounts receivable

Data entry

Education

Two-year Associate degree

Tools

ERP system

Job description

Culligan Ultrapure in the United States is seeking an Office Coordinator to manage day-to-day office operations, handle incoming customer calls, and maintain accurate data in the ERP system.

You will coordinate service appointments and delivery routes, support the General Manager in staff meetings and planning, and lead the administrative team to foster a productive, customer‑focused environment.

This role offers competitive pay and comprehensive benefits.