Commercial and Industrial Coordinator

Culligan Ultrapure; Fort Wayne (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay and benefits

Health, dental, and vision coverage

Generous PTO and paid holidays

Great 401k matching

Employee referral program

Education assistance

4.5-day work week

Job summary

Culligan Ultrapure is hiring a Commercial & Industrial (C&I) Coordinator to serve as the primary contact for designated clients, schedule jobs, manage invoices, and handle wage documentation. This full-time role also supports internal sales orders, job costing, and month-end commissions for the C&I team.

The ideal candidate will have an associate degree preference with strong organizational, communication, and problem-solving skills, plus proficiency in Microsoft Office and the ability to

Qualifications

• Associate degree preferred with relative administrative experience.
• Proficiency with Microsoft Office and basic technical skills.
• Accuracy and attention to detail.
• Fast learner with knowledge of C&I products, parts, and services.
• Excellent time management and ability to multitask.
• Ability to work unsupervised.
• Good decision-making and problem-solving; customer-focused.

Responsibilities

• Serve as key contact for designated clients, schedule jobs, manage invoices, and handle wage documentation.
• Assist in preparing internal C&I sales orders and job costing for sales reps.
• Prepare month-end commissions for C&I sales reps.
• Support A/R reporting and collections; respond to customer inquiries.
• Collaborate with team; maintain proactive communication and quote challenge.

Skills

Customer service

Organizational skills

Communication skills

Attention to detail

Time management

Problem solving

Self-motivation

Education

Associate degree preferred

Tools

Microsoft Office

Job description

Looking for a career and an opportunity to work for an industry leader? Are you customer focused, driven and passionate about servicing customers? Culligan-Ultrapure is currently accepting applications for a full-time Commercial & Industrial (C&I) Coordinator.

About Culligan Ultrapure

Since 1962, Culligan Ultrapure has been a trusted name in water purification, providing top-tier water solutions to residential, commercial, and industrial customers. With 40 locations across Minnesota, Indiana, Arizona, Missouri, Michigan, Iowa, and Texas, we are dedicated to improving lives by delivering high-quality water and exceptional service. We're now looking for a passionate and hardworking C&I Coordinator to join our team!

What You Will Do

This role serves as a key contact for designated clients and is responsible for scheduling jobs, managing invoices, handling prevailing wage documentation, and coordinating material purchases. Additional responsibilities include assisting in the preparation of internal C&I sales orders, job costing, and month-end commission reports for the C&I Sales Representatives. The ideal candidate will also support A/R reporting and collections, respond to customer inquiries, and ensure smooth communication within the team. Success in this role requires strong organizational and communication skills, attention to detail, a proactive mindset, and the ability to challenge sales quotes constructively. A passion for excellence and a drive to succeed are essential.

Job Duties

• Key contact for certain clients and duties which includes scheduling jobs, invoice management, prevailing wage documentation, and coordination purchasing of materials.
• Assist with writing internal C&I Sales orders and job costing on orders for the C&I Sales Representatives.
• Prepares month-end commissions for C&I Sales Reps.
• Assist with A/R reporting and collections for C&I accounts.
• Answers C&I phone calls, responds to customer questions, and is a member of the Commercial and Industrial Team.
• He or she will have a demonstrated passion for excellence, will be customer focused, organized, have strong communication and presentation skills, strong willed with ability to challenge sales quotes, and a drive to succeed.

Job Qualifications / Competencies

• Associate degree preferred with relative administrative experience.
• Computer proficiency with Microsoft applications and good technical skills.
• Accuracy and attention to detail.
• Fast learner to quickly develop knowledge of C&I products, parts, and service offering.
• Excellent time management and ability to work on several projects at one time.
• Ability to work unsupervised.
• Good decision-making skills.
• Excellent problem solver and passionate about caring for customers.

Why Culligan Ultrapure?

At Culligan Ultrapure, we believe that our success is built on our team. When you join us, you're not just taking on a job—you're starting a rewarding career with opportunities for growth and development. We offer a positive, supportive environment where you'll have the tools and training you need to thrive. As an established leader in the water treatment industry, we pride ourselves on providing excellent service and innovative solutions to our customers.

The Perks Of Working With Us

• Competitive pay with excellent benefits
• Health, dental, and vision coverage to keep you and your family healthy
• Generous PTO and paid holidays to help you recharge
• Great 401k matching to help you plan for the future
• Employee referral program and customer referral bonus program—because we believe great people know other great people
• Education assistance to help you grow personally and professionally
• 4.5-day work week: Work Monday through Thursday (9-hour days) and enjoy your Friday afternoons off!

To learn more about this great organization go to www.culliganiswater.com