Office Coordinator

Socket.dev; Waterloo (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision coverage

Generous PTO and paid holidays

Great 401k matching

Employee referral program

Customer referral bonus program

Education assistance

4.5-day work week

Job summary

Culligan Ultrapure in the United States is seeking an Office Coordinator to manage day-to-day office operations, handle incoming customer calls, and maintain accurate data in the ERP system.

You will coordinate service appointments and delivery routes, support the General Manager in staff meetings and planning, and lead the administrative team to foster a productive, customer‑focused environment.

This role offers competitive pay and comprehensive benefits.

Qualifications

• Two-year Associate degree preferred with administration and supervisory experience.
• Experience in dispatch / routing field service technicians.
• Knowledge of managing accounts receivable and collections.
• General accounting knowledge for resolving billing issues and reducing account receivable delinquency.
• Position requires a great deal of energy and a passion for excellence with respect to treating and caring for customers.
• Active within the community

Responsibilities

• Lead day-to-day office operations and manage customer calls.
• Coordinate service appointments and delivery routes.
• Oversee accounts receivable reporting and collections.
• Support the General Manager in staff meetings and strategic planning.
• Provide leadership, coaching, and support to the administrative team.

Skills

Customer service

Administrative experience

Supervisory experience

Accounts receivable

Data entry

Education

Two-year Associate degree

Tools

ERP system

Job description

About Culligan Ultrapure

Since 1962, Culligan Ultrapure has been a trusted name in water purification, providing top-tier water solutions to residential, commercial, and industrial customers. With 39 locations across Minnesota, Indiana, Iowa, Arizona, Missouri, Michigan, and Texas, we are dedicated to improving lives by delivering high-quality water and exceptional service. We're now looking for a passionate and hardworking Office Coordinator to join our team!

What You'll Do:

Take charge of day-to-day office operations by leading administrative workflows, managing incoming customer calls, and maintaining accurate data in the ERP system. Coordinate service appointments and delivery routes, oversee accounts receivable reporting and collections, and handle general bookkeeping duties. Support the General Manager in staff meetings and strategic planning, while providing leadership, coaching, and support to the administrative team. Play a key role in driving efficiency, organization, and a positive team environment through a variety of essential administrative tasks.

Why Culligan Ultrapure:

We are passionate about caring for employees and our customers. The Office Coordinator position at Culligan Ultrapure is a career position that offers a lot of variety and interesting work. We provide an excellent environment to learn, grow, and interact with a variety of great people on daily basis. We will provide you with the training and tools that you will need to be successful.

Culligan is an established leader in the water treatment industry and has been providing problem water solutions for over 88 years. When you come to work with us you are becoming part of a team who are customer focused and committed to improving the lives of people in the community through providing them with great quality water.

What We’re Looking For:

• Two-year Associate degree preferred with administration and supervisory experience
• Experience in dispatch / routing field service technicians
• Knowledge of managing accounts receivable and collections
• General accounting knowledge for resolving billing issues and reducing account receivable delinquency.
• Position requires a great deal of energy and a passion for excellence with respect to treating and caring for customers.
• Active within the community

The Perks of Working with Us:

• Competitive pay with excellent benefits
• Health, dental, and vision coverage to keep you and your family healthy
• Generous PTO and paid holidays to help you recharge
• Great 401k matching to help you plan for the future
• Employee referral program and customer referral bonus program—because we believe great people know other great people
• Education assistance to help you grow personally and professionally
• 4.5-day work week: Work Monday through Thursday (9-hour days) and enjoy your Friday afternoons off!

To learn more about this great organization go to www.culliganiswater.com