Office Operations Lead

University of Maryland Faculty Physicians; Baltimore (MD); On-site; USD 65,000 - 85,000; Full time

Job summary

University of Maryland Faculty Physicians in Baltimore seeks an experienced administrator to coordinate and supervise the office's administrative support, assign work, interpret policies, and maintain reports to ensure smooth daily operations.

The ideal candidate has a Bachelor's degree, five years of related experience, advanced MS Office skills, excellent organization, and the ability to work independently in a fast-paced setting.

Qualifications

• Bachelor's degree from four-year college or university preferred.
• Five years related experience and/or training; or equivalent combination of education and experience
• Accurate typing and data entry skills
• Excellent organization skills
• Advanced Proficiency in MSOffice (Word/Excel/PowerPoint/Outlook) is a must.
• Working knowledge of software used by department
• Excellent interpersonal skills
• Knowledge of general customer service practices
• Attention to details
• Self-starter and ability to work independently in a dynamic and rapid changing environment

Responsibilities

• Coordinate administrative support functions for the department/office/clinic.
• Supervise staff, manage workflow, and performance.
• Explain and apply work rules, standards, and guidelines.
• Monitor staff performance and provide guidance.
• Develop short- and long-term work plans for admin staff.
• Assist employees in understanding/implementing department policies and procedures.
• Ensure staff are cross-trained to prevent service lapses.

Skills

MS Office proficiency

Excellent organizational skills

Interpersonal skills

Attention to detail

Self-starter

Data entry

Customer service

Independent work

Education

Bachelor's degree

Tools

MS Office (Word/Excel/PowerPoint/Outlook)

Internet research tools

Job description

University of Maryland Faculty Physicians in Baltimore seeks an experienced administrator to coordinate and supervise the office's administrative support, assign work, interpret policies, and maintain reports to ensure smooth daily operations.

The ideal candidate has a Bachelor's degree, five years of related experience, advanced MS Office skills, excellent organization, and the ability to work independently in a fast-paced setting.