Office Operations Intern: CRM, Invoicing & Admin

Hilltop Supply and Hardwood; Erlanger (KY); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Overtime pay

Paid time off

401(k) eligibility

Growth opportunity

Job summary

Hilltop Supply and Hardwood LLC is seeking an Office Assistant Intern in Erlanger, KY to support daily office operations, CRM workflows, and basic accounting tasks. You will handle customer communications, invoice processing, payment tracking, and coordination with sales and warehouse teams.

The role offers immediate start, 90-day review, and potential for full-time conversion. The position requires strong communication, CRM familiarity, and detail-oriented handling of records, invoices, and

Qualifications

• Strong verbal and written communication skills.
• Ability to answer phone calls and interact with customers professionally.
• Basic understanding of CRM systems and customer management workflows.
• Familiarity with invoices, payments, credit memos, and basic accounting concepts.
• Strong attention to detail and ability to maintain accurate records.

Responsibilities

• Answer and manage incoming phone calls professionally.
• Assist customers with inquiries, order updates, account questions, and service-related requests.
• Support CRM processes, including customer records, order tracking, invoice creation, credit memos, payment posting, and account updates.
• Create invoices, process credit memos, receive payments, and assist with invoice reconciliation.
• Perform basic accounting support, including payment tracking, invoice follow-up, and record maintenance.
• Maintain accurate customer, vendor, and transaction records.
• Coordinate with sales, warehouse, and operations teams regarding customer orders, product availability, and warehouse updates.
• Assist with warehouse-related activities when needed, including inventory coordination, order support, product checks, and documentation.
• Support general office administration, filing, data entry, scheduling, and internal communication.
• Help ensure smooth coordination between customers, sales, warehouse, and management teams.

Skills

Strong communication

CRM familiarity

Basic accounting

Tools

Microsoft Office

Excel

Job description

Hilltop Supply and Hardwood LLC is seeking an Office Assistant Intern in Erlanger, KY to support daily office operations, CRM workflows, and basic accounting tasks. You will handle customer communications, invoice processing, payment tracking, and coordination with sales and warehouse teams.

The role offers immediate start, 90-day review, and potential for full-time conversion. The position requires strong communication, CRM familiarity, and detail-oriented handling of records, invoices, and