Office Services Lead — Mail, Records & Hospitality

IST Management; Denver (CO); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

Life Insurance

401k

Paid Time Off

Pet Insurance

Bonus Incentives

Job summary

IST Management is seeking an Assistant Office Services Manager to oversee on-site services in a professional legal environment in Denver. The role requires strong customer service, self-motivation, and the ability to lead staff to ensure timely, quality service.

Responsibilities include mailroom, records management, hospitality services, and maintaining site facilities. The position is full-time and overtime-eligible, with a pay range of $23.00–$24.00 per hour, DOE.

Qualifications

• High school diploma or equivalent (GED).
• Knowledge of Microsoft Office (Word & Excel) and familiarity with computer basics is preferred.
• Attention to detail and strong problem-solving and customer service skills.
• Ability to multi-task, manage multiple accounts and establish priorities.
• A valid driver’s license and/or reliable transportation to and from work.
• Lifting up to 55 pounds and standing for long periods.
• Willingness to cross-train for other job functions.

Responsibilities

• Maintain effective written and oral communications with clients; prioritize work and deploy staff to ensure on-time delivery of services and quality of work.
• Oversee mailroom services and assist with scanning, labeling, and supplier relations.
• Oversee records management scanning services with QC and confidentiality.
• Manage hospitality services including conference room setup, scheduling, catering coordination, and supplies.
• Ensure site common areas and kitchen are clean and stocked; manage supplies.
• Develop and implement SOPs to maximize productivity and lower operating costs.

Skills

Customer service

Self-motivated

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Office

Computer basics

Job description

IST Management is seeking an Assistant Office Services Manager to oversee on-site services in a professional legal environment in Denver. The role requires strong customer service, self-motivation, and the ability to lead staff to ensure timely, quality service.

Responsibilities include mailroom, records management, hospitality services, and maintaining site facilities. The position is full-time and overtime-eligible, with a pay range of $23.00–$24.00 per hour, DOE.