Office Operations & Credentialing Manager

Planned Parenthood Southeast, Inc.; Atlanta (GA); On-site; USD 76,000 - 84,000; Full time

Job summary

Planned Parenthood Southeast, Inc. seeks an Office Manager to oversee the Atlanta headquarters’ daily operations, ensuring a professional and welcoming environment for staff and visitors.

You will coordinate facilities, vendor relationships, mail handling, and contract tracking, while leading provider credentialing activities. Requirements include an Associate degree or equivalent, 3+ years in office administration, and strong Microsoft Office skills.

Qualifications

• 1. Associate degree or equivalent work experience required; Bachelor's degree preferred.
• 2. Minimum three (3) years’ of progressively responsible customer service, administrative, office management, operations, or executive support experience required.
• 3. Proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint).

Responsibilities

• Manage and oversee day-to-day headquarters office operations, serving as the primary administrator responsible for ensuring an efficient, professional, and business-focused work environment.
• Serve as the organization's primary liaison for visitors, vendors, contractors, and business partners, exercising independent judgment in addressing inquiries, resolving issues, and coordinating services.
• Evaluate and prioritize incoming communications and requests, directing matters to appropriate departments and leaders while ensuring timely resolution.
• Coordinate organizational meeting logistics, facility scheduling, and space utilization strategies to support operational priorities, employee engagement activities, and executive initiatives.
• Assess workplace operational needs and implement solutions to maintain productive, compliant, and professional office environments.
• Monitor office equipment, technology resources, and workplace services; identify operational risks and coordinate corrective actions with IT, Facilities, and vendors to minimize disruptions.
• Manage relationships with building management, service providers, and contractors, ensuring service levels, responsiveness, and organizational requirements are met.
• Coordinate office space planning, workplace transitions, and facility improvement initiatives that support evolving needs.
• Conduct ongoing assessments of workplace operations and recommend process improvements to enhance efficiency and employee experience.
• Serve as headquarters emergency preparedness and evacuation coordinator, ensuring compliance with safety protocols.

Skills

Effective communication

Independent work

Time management

Interpersonal skills

Prioritization

Attention to detail

Professional appearance

Flexibility hours

Travel within GA/AL

Driver license

Education

Associate degree or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Planned Parenthood Southeast, Inc. seeks an Office Manager to oversee the Atlanta headquarters’ daily operations, ensuring a professional and welcoming environment for staff and visitors.

You will coordinate facilities, vendor relationships, mail handling, and contract tracking, while leading provider credentialing activities. Requirements include an Associate degree or equivalent, 3+ years in office administration, and strong Microsoft Office skills.