Office Operations & Credentialing Lead

Planned Parenthood Southeast; Atlanta (GA); On-site; USD 76,000 - 84,000; Full time

Job summary

The Office Manager at Planned Parenthood Southeast will oversee the headquarters' day-to-day administration, facilities coordination, vendor management, mail and package handling, and contract tracking in Atlanta, GA. This role serves as the lead on provider credentialing activities and supports operations across Finance, HR, and IT.

Reporting to the Chief Operating Officer, the position emphasizes professional, efficient office environments, staff and visitor experiences, and compliance with

Qualifications

• Associate degree or equivalent work experience required.
• Minimum three years’ of relevant customer service, admin, or office management experience.
• Proficiency with Microsoft Office applications.

Responsibilities

• Manage day-to-day headquarters office operations and maintain a professional office environment.
• Serve as primary liaison for visitors, vendors, contractors, and partners.
• Coordinate meetings, space planning, and facility scheduling.
• Oversee mail, shipping, and delivery processes securely and efficiently.
• Administer contract management, vendor onboarding, and credentialing programs.
• Support finance, HR, and IT in operations and compliance activities.

Skills

Excellent communication

Independent work

Multitasking

Self-motivated

Written/verbal/interpersonal

Attention to detail

Professional appearance

Flexible hours

Travel within GA/AL

Reliable transportation

GA driver license

Education

Associate degree or equivalent

Bachelor's degree preferred

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Job description

The Office Manager at Planned Parenthood Southeast will oversee the headquarters' day-to-day administration, facilities coordination, vendor management, mail and package handling, and contract tracking in Atlanta, GA. This role serves as the lead on provider credentialing activities and supports operations across Finance, HR, and IT.

Reporting to the Chief Operating Officer, the position emphasizes professional, efficient office environments, staff and visitor experiences, and compliance with