Office Operations & Client Services Coordinator

Ultimate Staffing Services; Wake Forest (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Insurance stipend

Job summary

Ultimate Staffing Services in Wake Forest, NC is seeking an organized Office Manager to support daily operations, deliver outstanding customer service, maintain accurate records, and assist with logistics and administrative functions.

Responsibilities include handling phones and emails, creating client records, processing payments, coordinating scheduling and routes, inspecting items, keeping spaces tidy, and ensuring a professional, solution‑oriented experience.

Qualifications

• Ability to regularly lift and carry 15 to 30 pounds.
• Ability to stand, walk, bend, and move throughout the workday.
• Ability to safely navigate varying workplace conditions.
• Strong verbal and written communication skills.
• Proficiency with common computer applications and business software.
• Strong organizational skills and attention to detail.
• Ability to interact professionally and effectively with customers, coworkers, and management.
• Ability to multitask and adapt in a fast-paced environment.

Responsibilities

• Answer and direct incoming phone calls, emails, and customer inquiries.
• Create and maintain customer accounts and service records.
• Process payments and maintain accurate documentation.
• Prepare customer communications and supporting materials.
• Perform opening and closing procedures.
• Assist with additional operational and administrative tasks as assigned.

Skills

Customer service

Administrative tasks

Scheduling

Logistics coordination

Communication skills

Computer proficiency

Multitasking

Tools

Microsoft Office

Job description

Ultimate Staffing Services in Wake Forest, NC is seeking an organized Office Manager to support daily operations, deliver outstanding customer service, maintain accurate records, and assist with logistics and administrative functions.

Responsibilities include handling phones and emails, creating client records, processing payments, coordinating scheduling and routes, inspecting items, keeping spaces tidy, and ensuring a professional, solution‑oriented experience.