Office & Customer Success Coordinator

Southern Home Services; Raleigh (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Comprehensive Medical Benefits

Weekly Paychecks

Employee Discounts

Job summary

Southern Home Services located in Raleigh, North Carolina is looking for a dedicated Office Administrator to join our team. The role involves responding to customer inquiries, scheduling services, and maintaining comprehensive customer records.

The ideal candidate should have at least one year of administrative or customer service experience, excellent communication skills, and the ability to manage tasks effectively. We offer reliable year-round work along with a comprehensive benefits package.

Qualifications

• Minimum of 1-year administrative or customer service experience required.
• Excellent written and verbal communication skills necessary.
• Ability to cultivate strong rapport with customers and co-workers.

Responsibilities

• Answer customer requests and inquiries professionally.
• Schedule service and maintenance appointments.
• Troubleshoot and resolve customer issues.

Skills

Administrative experience

Customer service skills

Communication skills

Organizational skills

Time management

Job description

Southern Home Services located in Raleigh, North Carolina is looking for a dedicated Office Administrator to join our team. The role involves responding to customer inquiries, scheduling services, and maintaining comprehensive customer records.

The ideal candidate should have at least one year of administrative or customer service experience, excellent communication skills, and the ability to manage tasks effectively. We offer reliable year-round work along with a comprehensive benefits package.