Office Operations Assistant

State of West Virginia; Martinsburg (WV); On-site; USD 29,000 - 36,000; Full time

Job summary

The State of West Virginia is seeking an administrative clerk in Martinsburg to perform multi-step clerical tasks, maintain and process files, handle inquiries, and support daily office operations.

Responsibilities include answering phones, screening calls, taking messages, typing documents, processing payments, and sorting records; occasional overtime may be required to meet deadlines. A high school diploma or equivalent is required.

Qualifications

• High school diploma or equivalent is required.
• Experience with routine clerical tasks is preferred.
• Ability to operate standard office equipment.

Responsibilities

• Maintain and process file documents according to criteria.
• Answer telephones, screen calls, take messages and provide information.
• Type documents and handle general office tasks.
• Collect, count and receipt incoming payments for deposit.
• Overtime may be required to meet deadlines.

Skills

Telephone support

Data entry

Document typing

File maintenance

Education

High school diploma or equivalent

Tools

Office equipment handling

Job description

Nature of Work

Under general supervision, this position performs at full-performance level using multiple-step clerical tasks such as maintaining, processing and sorting file documents according to a predetermined classification criteria, reviews files for accuracy and completeness. Answers telephones, screens calls, takes messages and complaints; gives general information or specific information whenever possible. Must be able to operate general office equipment and type various documents. This position will collect, count and receipt incoming payments for deposit. Completes related work as required.

Mandatory overtime may be required for this position.

Minimum Qualifications

• Training: Graduation from a standard high school or the equivalent.
• State employment offers a variety of benefits.