Office Manager - State Farm Agent Team Member

State Farm Agent; Harvey (LA); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Paid time off

401K

Growth opportunities

Salary + commission/bonus

Job summary

Lisa Green Campbell Agency, a State Farm agent in Harvey, LA, seeks an Office Manager to drive smooth operations, implement policies, and deliver superior customer experiences in insurance and financial services.

You will build relationships, manage a team, and ensure the office provides prompt, accurate support while promoting relevant products and services to the community.

Qualifications

• Excellent communication skills - written, verbal, and listening.
• Experience in customer service is required.
• Experience in managing customer service preferred.
• Able to work in and manage a team environment.
• Experience in Windows computer applications.
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment.
• Able to obtain Property and Casualty License.
• Able to obtain Life and Health License.
• Proactive in problem solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance availability, eligibility, coverages, changes, transfers, claims, and billing.
• Use needs-based review to educate customers about insurance options.
• Ensure the office is well-maintained and equipped to meet customer needs and market relevant products.

Skills

Excellent communication

Organized

Customer service

Team management

Windows

Licensing readiness

Problem solving

Tools

Windows

Job description

ROLE DESCRIPTION:
As Office Manager with Lisa Green Campbell Agency, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Lisa Green Campbell Agency is eager to bring aboard your collaborative presence.

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

QUALIFICATIONS:

• Excellent communication skills - written, verbal, and listening
  Highly organized and detail-oriented
• Experience in customer service required
• Experience in managing customer service preferred
• Able to work in and manage a team environment
• Experience in Windows computer applications
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment
• Able to obtain Property and Casualty License
• Able to obtain Life and Health License
• Proactive in problem solving

BENEFITS:

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• Growth potential/opportunities for advancement within my agency
• 401K

Compensation: $40,000.00 - $80,000.00 per year

Looking for the skills and confidence to run a business in the future?

Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Harvey, LA.
• Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, and Bronze Tablet

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.