Office Manager - State Farm Agent Team Member

Lisa Campbell - State Farm Agent; Harvey (LA); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Paid time off (holidays and personal/sick days)

Salary plus commission/bonus

Growth potential/opportunities for advancement

401K

Job summary

Lisa Campbell - State Farm Agent, based in Harvey, LA, is actively seeking an Office Manager to drive the agency's objectives. The successful candidate will be instrumental in maintaining excellent customer relationships and ensuring smooth office operations.

We seek a detail-oriented professional with strong organizational skills and a solid background in customer service. Competitive pay, growth opportunities, and generous benefits including paid time off and a 401K will be offered.

Qualifications

• Experience in customer service required.
• Ability to obtain relevant licenses (Property and Casualty, Life and Health).
• Proactive in problem solving.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and friendly customer service.
• Educate customers about insurance options.
• Ensure office maintenance to meet customer needs.

Skills

Excellent communication skills

Organizational skills

Customer service experience

Team management

Windows applications

Problem-solving

Job description

ROLE DESCRIPTION

As Office Manager with Lisa Green Campbell Agency, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Lisa Green Campbell Agency is eager to bring aboard your collaborative presence.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

QUALIFICATIONS

• Excellent communication skills - written, verbal, and listening Highly organized and detail-oriented
• Experience in customer service required
• Experience in managing customer service preferred
• Able to work in and manage a team environment
• Experience in Windows computer applications
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment
• Able to obtain Property and Casualty License
• Able to obtain Life and Health License
• Proactive in problem solving

BENEFITS

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• Growth potential/opportunities for advancement within my agency
• 401K

Compensation: $40,000.00 - $80,000.00 per year

Looking for the skills and confidence to run a business in the future?

Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Harvey, LA.
• Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, and Bronze Tablet

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.