Customer Service Representative - State Farm Agent Team Member

State Farm Insurance Agent Lisa Green Campbell; Harvey (LA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Competitive salary

Dental insurance

Training & development

Job summary

State Farm Agent Lisa Green Campbell is seeking a Customer Service Representative to deliver exceptional service in a Harvey, LA-based agency. You will support customers with policy information, process changes, and help drive community-focused service.

This full-time role emphasizes attention to detail, strong communication, and the ability to thrive in a busy agent office. Benefits include health and vision insurance, 401(k), paid time off, and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Ability to handle high-stress situations.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Assist with customer retention strategies.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Problem solving

Detail oriented

Multitasking

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Harvey - LA

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

ROLE DESCRIPTION

As a Customer Service Representative with Lisa Green Campbell State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Assist with customer retention strategies.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and problem-solving skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Ability to handle high-stress situations.

Compensation $50,000.00 - $70,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Harvey - LA

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ROLE DESCRIPTION

As a Customer Service Representative with Lisa Green Campbell State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Assist with customer retention strategies.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and problem-solving skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Ability to handle high-stress situations.

Compensation $50,000.00 - $70,000.00 per year

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