Office Manager R25-62

The Research Foundation for SUNY; City of Albany (NY); Sur place; USD 40 000 - 45 000; Plein temps

Avantages offerts par ce poste

Healthcare

Dental and vision insurance

Pension plans

Tuition assistance

Generous paid time off

Résumé du poste

A leading educational nonprofit in Albany seeks an administrative support professional. Responsibilities include managing client inquiries, event coordination, and marketing efforts for the Capital Region Small Business Development Center. The ideal candidate has 2+ years of administrative experience, proficiency in Office 365, and strong communication skills. This position offers a salary range of $40,000–$45,000, with comprehensive benefits including healthcare and paid time off.

Qualifications

• Two years of prior work experience in an administrative capacity.
• Strong proficiency in Office 365 especially Word, Excel and Teams.
• Prior experience providing customer service to customers in a professional office setting.

Responsabilités

• Process new clients for the Capital Region SBDC.
• Answer the main line and manage the front desk.
• Assist with marketing efforts and stakeholder meeting scheduling.
• Manage administrative tasks for events and webinars.
• Oversee special projects as assigned.

Connaissances

Customer service

Office 365 proficiency

Time management

Multitasking

Verbal communication

Written communication

Outils

Constant Contact

JotForm

Appointlet

Description du poste

About RF for SUNY at the University at Albany

Employment is with The Research Foundation for the State University of New York, a private, nonprofit, educational corporation that provides essential sponsored program administration and innovation support services to SUNY faculty and students whose ideas and research generate ground-breaking discovery and translate to entrepreneurial and economic development opportunities for New York State.

Home to nine colleges and schools, 57 centers and institutes, and close to 700 full-time faculty scholars and researchers, the University at Albany is one of SUNY's flagship, comprehensive research universities. UAlbany is widely recognized for its long-standing academic and research strengths in atmospheric and environmental sciences, biological sciences, business, computer science demography, economics, education, math, political science and public administration, public health, psychology, sociology, and social welfare. In addition, the University has made significant investments in emerging and new strategic areas of opportunity including engineering and applied sciences, cybersecurity and artificial intelligence, emergency management and homeland security, minority health disparities, RNA science and technology, and advanced weather analytics. Since 2005, the UAlbany has been recognized as a Carnegie R1 research institution - one of the "very high research activity" doctoral universities as ranked by the Carnegie Classification of institutions of Higher Education.

Job Description

Description of Duties

• Processing new clients for the Capital Region Small Business Development Center, including managing client inquiries, scheduling new client appointments, entering client-related data in the center's client relationship management software, and following up with clients who miss their initial appointments.
• Answering the Capital Region SBDC main line, returning voicemails, managing the front desk and visitors, greeting clients upon arrival, providing general customer service, scheduling internal meetings, participating in staff and stakeholder meetings, ordering office supplies, maintaining organization of office storage spaces, and providing general administrative support for the Director and Assistant Director.
• Assisting the Capital Region SBDC Director and Assistant Director with marketing efforts, including Constant Contact communications, social media posting, flyer and brochure development, and stakeholder meeting scheduling.
• Completing and maintaining new client data entry, student intern client-related data entry, and administrative data entry into the Capital Region SBDC's data management systems.
• Managing administrative tasks for the Capital Region SBDC's events, seminars, and webinars, including data entry, event posting, event marketing, stakeholder communications, and reporting.
• Overseeing and executing special projects as assigned by the Capital Region SBDC Director and Assistant Director. Prior examples include annual client file scanning and shredding.
• Performing other duties as assigned by the Capital Region SBDC Director.

Minimum Qualifications

• Two years of prior work experience in an administrative capacity.

Preferred Qualifications

• Three years of experience as an owner of or employee of a small business (company with less than 500 employees). Strong proficiency in Office 365 especially Word, Excel and Teams.
• Proficiency with the following software platforms: Constant Contact, JotForm, Appointlet, and
• Strong verbal and written communication skills.
• Prior experience providing customer service to customers in a professional office setting.
• Strong time management, multitasking and prioritization skills.
• Prior experience supporting projects and events (workshops, seminars, webinars, company meetings, etc.).
• Prior experience with grant-funded, government or nonprofit organizations.

Additional Information

Salary Range: $40,000-$45,000

Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three year period. Please refer to the following website for the complete Annual Security Report ("Clery Report"): http://police.albany.edu/asr.htm

As an Equal Opportunity / Affiliated Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

The Research Foundation for The State University of New York offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.

Application Instructions

To be considered, application must be submitted via our website: