Office Manager & Program Operations Specialist

Penn State Lady Lions; Allentown (Lehigh County); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

75% tuition discount

Robust retirement plans

Generous paid time off

Job summary

Penn State Extension in Lehigh County seeks an Administrative Assistant to serve as Office Manager, handling daily operations, financial oversight, and program support for 4-H, Master Gardener, and Master Watershed initiatives.

The role requires experience in nonprofit or educational settings, familiarity with Penn State systems, CRM platforms, and strong organizational and communication skills; it offers a competitive benefits package and opportunities within a university-wide employer.

Qualifications

• Proven administrative experience in educational or nonprofit settings.
• Familiarity with Penn State systems (SAP Concur, SIMBA, Workfront, ServiceNow) or similar procedures.
• Strong organizational, communication, and customer-service skills.
• Experience with CRM platforms, especially Salesforce.
• Experience with Connect (Master Gardener/Master Watershed) and Zsuites (4-H).

Responsibilities

• Manage financial accounts per Penn State procedures, including budgeting, expenditures, receipts, deposits, and reconciliations.
• Serve as purchasing agent for office supplies and equipment.
• Act as primary liaison for internal/external contacts; provide front-line support.
• Coordinate staff calendars and departmental meetings; manage appointments.
• Assist educators with flyers, brochures, and publications; support program promotion.

Skills

Administrative experience

Penn State systems knowledge

CRM platforms (Salesforce)

Connect & Zsuites experience

Strong organizational & communication

Bilingual Spanish/English (preferred)

Education

HS diploma or GED with 2+ years relevant experience

Tools

Salesforce

SAP Concur

SIMBA

Workfront

ServiceNow

Job description

Penn State Extension in Lehigh County seeks an Administrative Assistant to serve as Office Manager, handling daily operations, financial oversight, and program support for 4-H, Master Gardener, and Master Watershed initiatives.

The role requires experience in nonprofit or educational settings, familiarity with Penn State systems, CRM platforms, and strong organizational and communication skills; it offers a competitive benefits package and opportunities within a university-wide employer.