Office Manager - Pediatric Therapy Clinic

Compleat Kidz; Roanoke Rapids (NC); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Base salary included in package

Incentive plan up to $100,000

Medical, Dental, Vision Insurance

Pet Insurance

401(k) with company match

Paid vacation and holidays

Career growth opportunities

Supportive, team-oriented work enviro​

Job summary

Compleat KiDZ is seeking a hands-on leader to manage daily operations across pediatric therapy clinics, including OT, PT, ST, and ABA services. You will build teams, streamline processes, and deliver exceptional patient experiences while leading a multidisciplinary staff.

The role offers autonomy to shape clinic culture, drive performance, and ensure efficient workflows with HIPAA compliance, contributing to high-quality care for children and families.

Qualifications

• 2+ years of experience in a healthcare or clinical office setting.
• Strong leadership, organization, and communication skills.
• Knowledge of pediatric therapy services (OT, PT, ST, ABA preferred).
• Proficiency with computer systems and ability to learn new technology.
• Understanding of HIPAA and healthcare compliance standards.
• Ability to pass a background check.

Responsibilities

• Oversee daily clinic operations across multiple disciplines.
• Lead and support front desk team members, including referral intake, scheduling, and onboarding.
• Interview, hire and train BT/RBTs ensuring high‑quality care
• Ensure efficient clinic workflows while maintaining HIPAA compliance.
• Assist with billing, payroll, and insurance authorizations.
• Build strong, positive relationships with providers, staff, and families.

Skills

Leadership

Communication

Healthcare experience

HIPAA knowledge

Team collaboration

Tools

Computer systems

Job description

• Quarterly Performance-based incentive plan that rewards strong leadership, operational excellence, and clinic success-offering total earning potential up to $100,000 based on eligibility and achievement of defined performance metrics
• Medical, Dental, and Vision Insurance
• Pet Insurance
• 401(k) with company match
• Paid vacation and holidays
• Supportive, team-oriented work environment

Perks & Total Compensation (Full-Time)

• Base salary of $60,000 annually
• Quarterly Performance-based incentive plan that rewards strong leadership, operational excellence, and clinic success-offering total earning potential up to $100,000 based on eligibility and achievement of defined performance metrics
• Medical, Dental, and Vision Insurance
• Pet Insurance
• 401(k) with company match
• Paid vacation and holidays
• Career growth opportunities
• Supportive, team-oriented work environment

Who We Are

Compleat KiDZ is a network of pediatric therapy clinics providing multidisciplinary care, including Occupational, Physical, Speech, and ABA therapies. We are seeking a motivated, hands‑on leader who enjoys building teams, streamlining operations, and delivering exceptional patient experiences.

If people naturally look to you for leadership, you work well with others, and you take pride in running a clinic like it's your own, we'd love to meet you.

Why You'll Love This Role

• You’ll have the autonomy to manage daily clinic operations and make a real impact.
• Your leadership and performance directly influence your earning potential.
• Shape clinic culture and support staff success.
• Help ensure children and families receive high-quality, seamless care.
• Develop leadership skills with opportunities for advancement.

Key Responsibilities

• Oversee daily clinic operations across multiple disciplines.
• Lead and support front desk team members, including referral intake, scheduling, and onboarding.
• Interview, hire and train BT/RBTs ensuring high‑quality care
• Ensure efficient clinic workflows while maintaining HIPAA compliance.
• Assist with billing, payroll, and insurance authorizations.
• Build strong, positive relationships with providers, staff, and families.

Qualifications

• 2+ years of experience in a healthcare or clinical office setting
• Strong leadership, organization, and communication skills
• Knowledge of pediatric therapy services (OT, PT, ST, ABA preferred)
• Proficiency with computer systems and ability to learn new technology
• Understanding of HIPAA and healthcare compliance standards
• Ability to pass a background check

Physical Demands

Typical office responsibilities including sitting, standing, walking, and working on a computer or mobile device.

Compleat KiDZ is an Equal Employment Opportunity Employer that values and encourages diversity.