Pediatric Clinic Operations Manager - Bonus Potential

Compleat Kidz; Roanoke Rapids (NC); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Base salary included in package

Incentive plan up to $100,000

Medical, Dental, Vision Insurance

Pet Insurance

401(k) with company match

Paid vacation and holidays

Career growth opportunities

Supportive, team-oriented work enviro​

Job summary

Compleat KiDZ is seeking a hands-on leader to manage daily operations across pediatric therapy clinics, including OT, PT, ST, and ABA services. You will build teams, streamline processes, and deliver exceptional patient experiences while leading a multidisciplinary staff.

The role offers autonomy to shape clinic culture, drive performance, and ensure efficient workflows with HIPAA compliance, contributing to high-quality care for children and families.

Qualifications

• 2+ years of experience in a healthcare or clinical office setting.
• Strong leadership, organization, and communication skills.
• Knowledge of pediatric therapy services (OT, PT, ST, ABA preferred).
• Proficiency with computer systems and ability to learn new technology.
• Understanding of HIPAA and healthcare compliance standards.
• Ability to pass a background check.

Responsibilities

• Oversee daily clinic operations across multiple disciplines.
• Lead and support front desk team members, including referral intake, scheduling, and onboarding.
• Interview, hire and train BT/RBTs ensuring high‑quality care
• Ensure efficient clinic workflows while maintaining HIPAA compliance.
• Assist with billing, payroll, and insurance authorizations.
• Build strong, positive relationships with providers, staff, and families.

Skills

Leadership

Communication

Healthcare experience

HIPAA knowledge

Team collaboration

Tools

Computer systems

Job description

Compleat KiDZ is seeking a hands-on leader to manage daily operations across pediatric therapy clinics, including OT, PT, ST, and ABA services. You will build teams, streamline processes, and deliver exceptional patient experiences while leading a multidisciplinary staff.

The role offers autonomy to shape clinic culture, drive performance, and ensure efficient workflows with HIPAA compliance, contributing to high-quality care for children and families.