Office Manager - Neurology Practice

Mitchell Martin Inc.; City of Yonkers (NY); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Health insurance

2 weeks paid time off

7 paid sick days

11 paid holidays

Overtime pay

New Rochelle Expansion Project - Invol

Job summary

Mitchell Martin Inc. seeks an experienced Medical Office Manager to oversee the daily operations of a busy neurology practice in Westchester County, NY. The ideal candidate will take ownership, supervise staff, and maintain a professional, efficient office environment.

Reporting to the COO, you will ensure smooth workflows, handle medical records management and workers' compensation matters, and work on the New Rochelle Expansion Project as assigned.

Qualifications

• Bachelor's degree required.
• Experience managing operations in a medical office or physician practice.
• Experience with medical records management and workers' compensation is required.
• Prior experience supervising administrative or front-office staff.
• Strong organizational, communication, and problem-solving skills.
• Ability to handle confidential information and sensitive employee matters with discretion.
• Experience in neurology or multisite physician practice is a plus.

Responsibilities

• Oversee daily office operations and patient services to ensure efficiency.
• Supervise administrative and front-desk staff with guidance and support.
• Serve as main liaison between employees and COO.
• Address staff concerns and resolve operational issues with discretion.
• Coordinate staff schedules and office coverage.
• Monitor scheduling, registration, and office efficiency.
• Oversee medical records management and workers' compensation processes.

Skills

Staff supervision

Organizational skills

Communication

Problem-solving

HIPAA compliance

Confidentiality

Education

Bachelor's degree

Job description

Title: Office Manager - Neurology Practice

Location: Yonkers, NY (Onsite)

Employment Type: Full Time - Mon-Fri, 09:00AM-05:00PM, plus One Saturday Per Month, 09:00AM-01:00PM (Overtime Pay)

Compensation

Pay Range: $25.00-$29.00 Per HR

Compensation & Benefits

• $25-$29 per hour, depending on experience.
• Overtime compensation for scheduled Saturday coverage, as applicable.
• Health insurance.
• 2 weeks of paid time off.
• 7 paid sick days.
• 11 paid holidays.
• Additional benefits scheduled for implementation in January.

Summary

• We are seeking an experienced, organized, and hands-on Medical Office Manager to oversee the daily operations of a busy neurology practice in Westchester County.
• The ideal candidate is someone who takes ownership, keeps the office running smoothly, and knows how to manage staff, address day-to-day challenges, and maintain a professional and productive work environment.
• This individual will serve as the primary liaison between office staff and the COO, ensuring clear communication, accountability, and efficient operations.

Key Responsibilities

• Oversee daily office operations, ensuring efficient workflows and patient services.
• Supervise administrative and front-desk staff, providing guidance, direction, and support.
• Serve as the main point of contact between employees and the COO.
• Address staff concerns, resolve operational issues, and maintain a professional and confidential work environment.
• Coordinate staff schedules, daily assignments, and office coverage.
• Monitor patient scheduling, registration, and overall office efficiency.
• Identify opportunities to improve workflows, communication, and productivity.

Medical Records & Workers' Compensation

• Oversee medical records management, including record requests, documentation, and release of information.
• Ensure patient records are maintained accurately, securely, and in compliance with HIPAA regulations.
• Manage workers' compensation cases and related administrative processes.
• Coordinate workers' compensation documentation, authorizations, billing follow-up, and communication with insurance carriers as applicable.
• Ensure timely processing of medical records requests and workers' compensation paperwork.

Leadership & Communication

• Act as the intermediary between office staff and executive leadership.
• Communicate operational concerns, staffing needs, and recommendations directly to the COO.
• Promote accountability, teamwork, and a positive patient experience.
• Maintain professionalism, discretion, and confidentiality when handling sensitive employee and patient matters.

New Rochelle Expansion Project (If Assigned)

• Assist in overseeing the New Rochelle Expansion Project (NREP).
• Coordinate operational preparations, office workflows, staffing, and administrative needs associated with the expansion.
• Work closely with leadership to ensure a smooth transition and successful implementation.

Qualifications

• Bachelor's degree required.
• Previous experience managing operations in a medical office or physician practice.
• Experience with medical records management and workers' compensation is required.
• Prior experience supervising administrative or front-office staff.
• Strong organizational, communication, and problem-solving skills.
• Ability to handle confidential information and sensitive employee matters with discretion.
• Comfortable working independently and making day-to-day operational decisions.
• Experience in neurology, specialty medicine, or a multisite physician practice is a plus.
• Experience with practice expansion or office startup projects is a plus.

Ideal Candidate

• We are looking for a dependable, proactive office manager who is comfortable taking charge, managing different personalities, and keeping daily operations organized without constant oversight.
• This is an excellent opportunity for someone who enjoys being the go-to person in a medical practice and wants to play an important role in its continued growth.