Office Manager | Lead Admin & Customer Experience

Arrow Exterminators, Inc.; Gardendale (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability, cancer, and accident保险

Health & wellness suite

Company-paid + additional, optional, 1

Job summary

Stark Exterminators is seeking a full-time Office Manager who will support the Branch Manager by overseeing day-to-day administrative operations and leading the administrative team. The role emphasizes exceptional service to both internal and external customers and ensuring accurate scheduling, posting, collection, and sales processes.

The Office Manager will communicate with customers and team members, drive service center efficiency, and motivate staff to meet service center goals while

Qualifications

• Office Administration experience.
• Working knowledge of Microsoft Office Suite.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Oversee all administrative staff and functions at a service center.
• Coordinate services to ensure customers are served promptly and accurately.
• Interact with customers by phone or email to resolve issues and ensure satisfaction.
• Train, motivate, and support team members to achieve branch goals.

Skills

Office Administration

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Stark Exterminators is seeking a full-time Office Manager who will support the Branch Manager by overseeing day-to-day administrative operations and leading the administrative team. The role emphasizes exceptional service to both internal and external customers and ensuring accurate scheduling, posting, collection, and sales processes.

The Office Manager will communicate with customers and team members, drive service center efficiency, and motivate staff to meet service center goals while