Office Manager & Excel Reporting Lead

Randstad USA; Franklin (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K plan

Job summary

Randstad USA in Franklin, TN seeks an organized Office Manager to oversee daily administrative operations and maintain smooth office workflows. The role includes generating Excel reports and maintaining customer relationships through proactive follow-ups.

The position offers a salary of $50,000–$70,000 per year, typical 8 AM–5 PM hours, and a comprehensive benefits package. High School education is required, with 4 years of experience preferred.

Qualifications

• 4 years of experience in office management or similar role.
• High School diploma required.
• Proficiency in Excel and reporting tools.

Responsibilities

• Serve as a primary point of contact for client inquiries via phone and email.
• Track customer requests, resolve routine issues, and escalate complex matters.
• Conduct regular satisfaction check-ins and follow up on proposals, invoices, or renewals.
• Gather, compile, and analyze operational data to create daily, weekly, and monthly Excel reports.
• Utilize Pivot Tables and VLOOKUP/XLOOKUP to format and clean data for leadership review.
• Track inventory levels, office expenses, and customer follow-up metrics.
• Manage day-to-day office logistics, supplies, vendor relations, and mail distribution.
• Keep conference rooms and common areas clean, organized, and stocked.
• Assist executives with scheduling, bookkeeping basics, and meeting coordination.

Skills

Microsoft Office

Scheduling Appointments

Maintaining Calendars

Creating Reports

Microsoft Excel

Education

High School

Job description

Randstad USA in Franklin, TN seeks an organized Office Manager to oversee daily administrative operations and maintain smooth office workflows. The role includes generating Excel reports and maintaining customer relationships through proactive follow-ups.

The position offers a salary of $50,000–$70,000 per year, typical 8 AM–5 PM hours, and a comprehensive benefits package. High School education is required, with 4 years of experience preferred.