Office Manager/Administrator

TruBlue Home Service Ally; Alaska; Remote; USD 42,000 - 64,000; Full time

Job summary

TruBlue Home Service Ally is seeking an experienced Office Manager/Administrator to support a growing service company. The role involves coordinating communications, scheduling estimators and jobs, and handling invoicing and social media tasks. Most work will be remote, with some on-site coordination as needed.

Ideal candidates will have strong Excel/Word skills, CRM experience, and a client-focused approach. Driver's license and transportation are required.

Qualifications

• Proficient with office software (Excel, Word).
• Experience with CRM systems and customer data.
• Strong communication and service orientation.

Responsibilities

• Maintain phone, text, and email communication with customers.
• Schedule meetings for estimators with potential clients.
• Schedule jobs according to staffing availability.
• Maintain inventory of literature and marketing materials.
• Relay communications between clients, staff, and management.
• Track hours worked by employees per job.
• Track purchases for each job.
• Assist the manager with sending invoices after project completion.
• Assist estimators with material location and pricing.
• Help maintain social media accounts and email communication with prospects.

Skills

Excel

Word

Social media knowledge

Customer service

Communication

Tools

CRM platforms

Job description

Office Manager/Administrator

2026-10-15 TruBlue Home Service Ally all cities, AK

Description:

Office Manager/Administrator In Boca Raton, FL

We are searching for an experienced Office Manager/Administrator to help our growing company expand into the future. The candidate will be required to:

• Maintain communication with customers via our office phone system, texting, and emails.
• Schedule meetings with potential customers for our estimators.
• Schedule approved jobs according to staffing availability.
• Maintain inventory of all literature and marketing materials used by TruBlue.
• Relay any communications between clients, staff, and management.
• Track hours worked by employees per job .
• Track purchases made for each job.
• Assist the manager with sending out invoices when the projects are complete.
• Assist estimators with material location and pricing.
• Help maintain our social media accounts and email communication with our prospects.

What we value:

• FAMILY – Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
• INTEGRITY – Treating people with respect and looking for the same in return, everyone has a voice!
• TRUST – Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!
• QUALITY – Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!

The appropriate candidate for the position will have the skills and experience in the following areas:

• Excellent computer skills, including Excel, Word, and CRM platforms
• Excellent social media knowledge including Facebook, Nextdoor, etc.
• Strong work ethic and take pride in your work
• Expert in customer satisfaction – treat people with respect and expect it in return
• Ability to communicate with clients with diverse socioeconomic status and age differences.
• Ability to work with a diverse team of employees.
• Ability to set an efficient schedule for a growing number of crew members.
• Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.)
• Have a basic knowledge of business principles including profitability and efficiency.

Qualified candidates will need a driver's license and transportation, but will work a majority of the time remotely. Candidate must also be a legal citizen of the US, and speak fluent English.

About Us Account Name is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are dedicated to helping busy adults and seniors protect their home investment.