Office Administrator

TruBlue; Sandy (UT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401K

AFLAC

Paid holidays

Paid vacations

Company gear

Strong office support

Job summary

TruBlue Home Ally Service is seeking a coordinator to manage customer communications, scheduling, and job logistics for handyman services in the Salt Lake area. The role emphasizes strong organization, ability to work with a diverse client base, and coordination with estimators and crews.

Qualified candidates should have solid computer skills (Excel, Word, CRM), social media familiarity, and a valid driver's license. The position offers remote work majority with local presence as needed.

Qualifications

• Strong computer skills including Excel, Word, and CRM platforms.
• Ability to communicate with clients via phone, text, and email in a professional manner.
• Driver's license and reliable transportation are required.

Responsibilities

• Maintain communication with customers via office phone, text, and email.
• Schedule meetings with potential customers for estimators.
• Schedule approved jobs according to staffing availability.
• Maintain inventory of all literature and marketing materials used by TruBlue.
• Relay communications between clients, staff, and management.

Skills

Excel

CRM platforms

Social media

Communication

Scheduling

Customer service

Driver's license

Tools

CRM software

Word

Job description

We provide:

• Regular Work Hours
• Flexible Scheduling
• 401K *
• AFLAC (Accident Insurance included, other coverages available)*
• 6 paid holidays *
• Paid vacations *
• TruBlue t-shirts, polos, and other company gear
• Strong Office Support

*after 6-month anniversary

About us:

South Salt Lake City TruBlue Home Ally Service is a company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are dedicated to helping busy adults and seniors protect their home investment.

The candidate will be required:

• Maintain communication with customers via our office phone system, texting, and emails.
• Schedule meetings with potential customers for our estimators.
• Schedule approved jobs according to staffing availability.
• Maintain inventory of all literature and marketing materials used by TruBlue.
• Relay any communications between clients, staff, and management.
• Track hours worked by employees per job.
Track purchases made for each job.
• Assist the manager with sending out invoices when the projects are complete.
• Assist estimators with material location and pricing.
• Help maintain our social media accounts and email communication with our prospects.

What we value:

• FAMILY – Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
• INTEGRITY – Treating people with respect and looking for the same in return, everyone has a voice!
• TRUST – Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!
• QUALITY – Taking pride in one’s work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!

The appropriate candidate for the position will have the skills and experience in the following areas:

• Excellent computer skills, including Excel, Word, and CRM platforms
• Excellent social media knowledge including Facebook, Nextdoor, etc.
• Strong work ethic and take pride in your work
• Expert in customer satisfaction – treat people with respect and expect it in return
• Ability to communicate with clients with diverse socioeconomic status and age differences.
• Ability to work with a diverse team of employees.
• Ability to set an efficient schedule for a growing number of crew members.
• Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.)
• Have a basic knowledge of business principles including profitability and efficiency.

Qualified candidates will need a driver's license and transportation, but will work a majority of the time remotely. Candidate must also be a legal citizen of the US, and speak fluent English.