Office Manager

Tampa Family Health Centers; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Tampa Family Health Centers seeks an Office Manager to oversee daily operations while ensuring high standards of patient care and office efficiency. The role requires strong leadership for administrative staff, excellent communication skills, and the ability to manage multiple tasks effectively, all within the healthcare sector.

Qualifications

• Minimum of 5 years prior office management experience.
• Experience in supervisory roles is required.
• Ability to work in fast-paced environments.

Responsibilities

• Oversee and manage providers’ schedules.
• Ensure effective patient flow from front office to back-office.
• Accountable for quality outcomes and patient satisfaction.

Skills

Communication

Supervisory skills

Data entry in electronic health record

Problem-solving

Multitasking

Education

Bachelor's degree in business

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

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Position Summary

The Office Manager is responsible for the planning and day to day operations of the health center. This role is pivotal in ensuring overall business operations of the office run smoothly and professionally.

Position Summary

The Office Manager is responsible for the planning and day to day operations of the health center. This role is pivotal in ensuring overall business operations of the office run smoothly and professionally.

Essential Duties & Functions

• Oversee and manage providers’ schedules, ensuring all patients are scheduled appropriately and in a timely manner
• Provide direct supervision and oversight to administrative staff, to include:
• Work assignments and scheduling; PTO management and approval of time; keep accurate payroll records
• Orientation and training of new hires; ongoing training
• Compliance with and control of confidential data; adherence to all Tampa Family Health Center (TFHC), HRSA, State, Federal and accreditation agency rules, and regulations
• Responsible for all direct employee personnel issues and processes, including performance management and appraisal processes
• Oversee and assist in the registration and check-out process; responsible for efficient and effective patient flow from front office through back-office
• Accountable for ensuring quality outcomes, patient satisfaction
• A liaison for medical records and nursing
• Responsible for supply inventory and ordering
• Monitor’s status of all equipment; keeps a maintenance schedule and reports all equipment issues
• Responsible for maintaining a pristine internal and external environment; report all facility and grounds issues, as appropriate
• Responsible for the security of all cash; cash signed for, drawers are balanced daily, and cash always secured as per policy
• Responsible for ensuring various reports are run, cleared, and signed timely
• Support the Mission, Vision and Values of TFHC
• Cultivate and foster a teamwork environment
• Assist internal staff, other health care providers, and third-party payers in performing Qi chart audits
• Handle patients’ questions, concerns, and complaints
  
  

Required Education, Certifications, Licenses, & Training (minimum Requirements)

• Bachelor’s degree in business
  
  

Required Years Of Experience (minimum Requirements)

• Minimum of (5) years prior office management experience
• Minimum (1) years supervisory experience
  
  

Required Knowledge, Skills, And/or Abilities

• Ability to navigate and enter data into an electronic health record
• Proficiency in use of Microsoft products such as Word, Outlook, Excel, and PowerPoint
• Strong communication skills, both oral and written
• Ability to analyze and resolve billing, collections and claims problems or issues
• Ability to work in a fast-paced environment, working with several tasks simultaneously
• Possess a clear understanding of the financial, operational, administrative, and regulatory aspects of the role and organization

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Medical Practices

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