Office Manager

Carolinas Center For Oral & Facial Surgery; Sandston (VA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401K Retirement plan

Paid Time Off

Paid Holidays

Training Programs

Employee discounts

Job summary

Virginia Oral & Facial Surgery in Sandston, VA is seeking an Office Manager to lead front-office and clinical support teams, oversee daily operations, and partner with the Regional Director of Operations to ensure efficient, compassionate patient care. You’ll collaborate with doctors and staff to drive a positive patient and employee experience.

The ideal candidate has a Bachelor’s in Business Administration or 2+ years in medical/dental practice management, HIPAA knowledge, strong communication

Qualifications

• Bachelor’s degree in Business Administration or related field preferred or 2+ years of management in a medical/dental practice.

Responsibilities

• Lead front-office and clinical support teams to ensure efficient operations.
• Oversee day-to-day office operations and adherence to policies.
• Ensure compliance with OSHA, HIPAA, DOL and AAAHC Standards.
• Recruit, train, evaluate, and retain staff; manage performance and corrective actions.
• Monitor KPIs, reports, and budgets to support goals.
• Strengthen referring provider relationships to exceed expectations.
• Champion a patient-centered experience and minimize wait times.
• Maintain building, equipment, and grounds to meet standards.
• Collaborate with HR on staffing and marketing efforts.

Skills

HIPAA knowledge

Communication skills

Organizational skills

Problem solving

Team leadership

Travel readiness

Education

Bachelor’s degree in Business Administration

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Office Manager

VOFS Sandston Admin Full Time Management Sandston, VA, US

2 days ago Requisition ID: 2669

Salary Range: $60,000.00 To $65,000.00 Annually

Are you a leader who sets the standard for quality patient care?

Virginia Oral & Facial Surgery does more than deliver exceptional oral and maxillofacial surgical care across the Greater Richmond Area—we help change lives every day. As an Office Manager, you’ll play a critical leadership role in ensuring our practices operate efficiently, compassionately, and at the highest standard of care. You’ll lead and support front-office and clinical support teams, oversee daily operations, and serve as a key partner in creating a positive patient and employee experience. This role is ideal for a confident and organized leader who thrives in a fast-paced surgical environment and values accountability, teamwork, and patient service.

What You’ll Do

The Office Manager's primary responsibility is to assist in partnering with the Regional Director of Operations, doctors, and support services to establish and maintain a successful team. The Office Manager should work in conjunction with the Doctor on the following:

• The clinical aspects of the provider, practice, or any of its clinicians.
• The clinical practices of the provider, practice, or its clinicians or ancillary personnel.
• Hiring or firing of clinical personnel.

Responsibilities include,

• Ensure compliance with all applicable governmental agencies and regulations including OSHA, HIPAA, Department of Labor, and AAAHC Accreditation Standards.
• Coordinate and oversee day-to-day operations of the office to ensure efficiency, productivity, and adherence to practice policies, procedures, and mission.
• Build strong working relationships with providers and staff; facilitates meetings and communication as needed.
• Partner with Human Resources to recruit, train, evaluate, and retain staff; conduct employee evaluations, performance management, and corrective action processes.
• Monitor key performance indicators (KPIs), operational reports, and financial metrics to support practice goals and budgets.
• Actively monitor and improve referring provider relationships to exceed practice expectations.
• Champion a patient-centered experience to meet or exceed satisfaction expectations.
• Review patient’s schedules daily to ensure that patient wait time is minimized and doctor and staff productivity is maximized.
• Oversee maintenance of the building, equipment, and grounds (as applicable) to ensure compliance with practice standards.
• Work in any area of the office, as needed, to ensure that the office functions in an efficient manner.
• Lead by example and foster a collaborative, team-oriented workplace culture.
• Assist with marketing efforts for office.
• Other duties as assigned by Regional Support Leader or doctors.

What You'll Need

• Bachelor’s degree in Business Administration or a related field strongly preferred and/or a minimum of two (2) years of management experience in a medical or dental practice; oral and maxillofacial surgery experience preferred.
• Understanding of HIPAA, required.
• Demonstrated problem solver and self-directed.
• High degree of professionalism and professional image.
• Strong and effective communication skills.
• Positive attitude and change advocate.
• Excellent organization and multi-tasking skills.
• Travel as required.

What It Takes

• Ability to lift 25 pounds.
• Prolonged periods of sitting and standing.

How We’ll Take Care of You

• Medical, dental, vision with employer contribution
• Life Insurance
• Flex-spending Accounts
• Dependent Care Accounts
• Paid Time Off
• Paid Holidays
• Training Programs
• 401K Retirement, with employer contribution
• Employee Discounts

*Pay ranges noted are autogenerated by Indeed (or other career sites) are not Flagship’s evaluation of pay which is a consideration of job experience, certifications, etc.*