Office Manager

San Diego Hand Specialists; San Diego (CA); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Paid time off

Sick leave

Paid holidays

Paid parking

Job summary

San Diego Hand Specialists is seeking an experienced Office Manager to lead clinic staff and ensure smooth daily operations in San Diego, CA. The role covers scheduling, patient intake and checkout, revenue cycle management, medical records coordination, and policy implementation.

The ideal candidate will have a Bachelor's degree (Master's preferred), 3+ years in office management, and proficiency with MS Office and EMR systems, along with strong communication and HIPAA knowledge.

Qualifications

• Bachelor's degree required.
• Master's degree in Health Administration, Business Administration, or equivalent relevant experience preferred.
• At least 3 years of experience as an Office Manager preferred.
• Proficiency in Microsoft Office, EMR systems, and general office equipment.
• Strong communication and customer service skills with patients, staff, and partners.
• Experience in a healthcare or medical office setting with HIPAA familiarity.

Responsibilities

• Oversee the daily operations of the clinic.
• Ensure adequate staff coverage.
• Manage office and physician credentialing and contracting.
• Handle HR duties, including hiring, onboarding, staff performance evaluations, coaching, compensation oversight, disciplinary action, termination, and resolving employee conflicts.
• Approve time-off requests and process payroll.
• Respond to patient complaints.
• Facilitate weekly meetings with doctors and staff.
• Oversee ordering of medical and office supplies.
• Ensure HIPAA compliance and company policies.

Skills

Office management

Staff supervision

HR duties

Scheduling

HIPAA compliance

Education

Bachelor's degree

Master's degree in Health Admin/Business

Tools

Microsoft Office

EMR systems

Office equipment

Job description

San Diego Hand Specialists is a practice of 4 surgeons specializing in hand and upper extremity care, supported by a team of about 20 employees. We are looking for an Office Manager who will lead our staff and share our passion for providing excellent patient care.

Role Description

This is a full-time, on-site role based in San Diego, CA. The Office Manager is responsible for overseeing daily office operations and ensuring smooth workflows — including scheduling, patient intake and check-out, revenue cycle management, medical records coordination, and office supply and equipment maintenance. The Office Manager supervises and supports staff, monitors workload, and helps develop and implement office policies and procedures. The role requires consistent collaboration, problem-solving, and attention to detail.

We're looking for an experienced professional who can:

• Oversee the daily operations of the clinic
• Ensure adequate staff coverage
• Manage office and physician credentialing and contracting
• Handle HR duties, including hiring, onboarding, staff performance evaluations, coaching, compensation oversight, disciplinary action, termination, and resolving employee conflicts
• Approve time-off requests and process payroll
• Respond to patient complaints
• Facilitate weekly meetings with doctors and staff
• Oversee ordering of medical and office supplies
• Ensure employees adhere to company policies, procedures, and HIPAA compliance
• Perform other duties as assigned

Qualifications

• Bachelor's degree required
• Master's degree in Health Administration, Business Administration, or equivalent relevant experience preferred
• At least 3 years of experience as an Office Manager preferred
• Proficiency in Microsoft Office, Electronic Medical Records (EMR) systems, and general office equipment
• Strong communication and customer service skills, with the ability to interact effectively with patients, clinical staff, and external partners
• Strong office administration skills, with the ability to manage scheduling, records, and daily office workflows
• Experience in a healthcare or medical office setting, including familiarity with HIPAA and patient confidentiality requirements
• Demonstrated ability to lead and support staff, prioritize tasks, and resolve issues in a fast‑paced environment
• 401(k)
• Medical insurance
• Paid time off
• Sick leave
• Paid holidays
• Paid parking

Schedule

Monday–Friday, 8:00 a.m. – 5:00 p.m.

Requirements for Employment

• Background check
• Verification of diplomas
• 2 professional references

Compensation: Hourly, $35-38 per hour based on experience level